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Arch Insurance Group Inc. · 22 hours ago

AVP, Business Solutions (REMOTE)

United States

Full-time

Remote

Mid, Senior Level

$130K/yr - $160K/yr

5+ years exp

Arch Insurance Group Inc. is a company focused on collaboration, expertise, and innovation, aiming to inspire progress among clients and communities. The AVP, Business Solutions will lead efforts to optimize operations, underwriting, and technology, partnering with various stakeholders to enhance the customer and employee journey.

FinanceFinancial ServicesInsurance

H1B Sponsor Likely

Responsibilities

Strategy and Planning: Partner with Strategic Ops leaders, cross-functional partners and key stakeholders to help drive strategic priorities across the enterprise, analyze customer/employee journeys, and identify improvement opportunities

Partner to identify Operational and Tech initiatives required to support UW across the enterprise

Partner with IT and various UW leaders across the enterprise to define the short- and long-term Ops and Tech roadmap

Partner to incorporate Strategic Analytics capabilities into Operations workflows across the organization

Advise on transformation initiative prioritizations by providing an enterprise-wide perspective

Drive business desires, outcomes and requirements and act as the glue between UW and IT

Bring market insights on leading practices to inform business priorities across the organization

Execution: Partner to drive improvement in the CX/EX journeys, including partnering with Strategic Analytics to provide input to UI/UX

Partner to implement technology and analytics-enabled workflows in collaboration with IT, SA, and other enabling functions as needed

Partner with IT and Lean Deployment Specialists to implement automation strategies and other technology-driven workflows

Partner with IT and stakeholders to review and provide feedback on IT value generation

Triangulation CoE: Participate in the development of the Triangulation COE muscle and position the CoE to act as a central point for people, process, tech and data to support enterprise-wide business objectives

Partner in cross-functional problem-solving across IT, Data, Strategic Analytics, and other functions

Qualification

Underwriting Systems DevelopmentEntity/Account ManagementAgile/Scrum FrameworkProcess MappingLean Process ImprovementInsurance Product LifecycleCommunication SkillsProblem SolvingTeamworkInterpersonal SkillsFlexibilityAdaptabilitySelf-starter

Required

Proven experience in the development of large scale commercial and specialty Underwriting Systems (DuckCreek, Guidewire, Unqork, UW Platforms, Submission & Clearance Systems, Extraction or AI-driven platforms etc.) and demonstrated value creation and business outcomes

Experience in Entity/Account Management solutions and transformations

Excellent written and oral communication skills, including the ability to influence and present complex information to varying stakeholder groups

Effective communication of enterprise strategy and operational plan to stakeholders and operational enablers across the org

Ability to convey complex, technical concepts to non-technical audiences

Ability to discern operational and tech implications of strategic business plans

Ability to partner with underwriting, technology and analytics to deliver solutions that meet customer & business needs

Experience documenting strategic requirements and identifying opportunities to improve customer and employee journeys

Must demonstrate proficiency in Teamwork and Interpersonal Skills, Communication, Technical, Problem Solving and Service Skills

Self-starter demonstrating flexibility, accountability, and adaptability

Ability to work independently and with minimal guidance at times. Ability to work with ambiguity

Able to balance and drive progress against key milestones over multiple initiatives

Familiarity with Process Mapping, Lean Process Improvement principles, and Agile frameworks

Experience partnering with IT development teams in Agile delivery & execution through software development lifecycle, Product Management and Agile/Scrum framework

Deep understanding of insurance product lifecycle

Bachelor's Degree in related field

5- 10 years' prior experience in Insurance Operations, Underwriting, Business Planning/Product Owner, IT, or related / relevant role(s)

Preferred

Certified Scrum Product Owner

Experience in consulting or working at large commercial insurers or brokers

Benefits

Multiple medical plans plus dental, vision and prescription drug coverage

A competitive 401k with generous matching

PTO beginning at 20 days per year

Up to 12 paid company holidays per year plus 2 paid days of Volunteer Time Offer

Basic Life and AD&D Insurance

Short and Long-Term Disability

Paid Parental Leave of up to 10 weeks

Student Loan Assistance and Tuition Reimbursement

Backup Child and Elder Care

Company

Arch Insurance Group Inc.

Arch Insurance Group Inc., a division of Arch Capital Group Ltd. (ACGL), is a market-leading specialty insurer.

Founded in 2002

Jersey City, New Jersey, USA

1001-5000 employees

https://insurance.archgroup.com

H1B Sponsorship

Arch Insurance Group Inc. has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (18)

2024 (18)

2023 (10)

2022 (10)

2021 (8)

2020 (3)