Apply on Employer Site

Motorola Solutions · 2 weeks ago

Field Service Technician - Southeast Virginia

Yorktown, VA

Full-time

Onsite

Entry, Mid Level

$55K/yr - $85K/yr

2+ years exp

Motorola Solutions is a global community focused on enhancing public safety through technology. The Field Service Technician will service critical communication systems across Virginia municipalities, ensuring optimal performance and customer satisfaction by installing, programming, and repairing radio equipment.

Cyber SecurityTelecommunicationsVideo

Growth Opportunities

No H1B

Security Clearance Required

U.S. Citizen Only

Responsibilities

The Field Service Technician (FST) will work with internal MSI employees, Systems Support Center, Dispatch Operations, Product Groups, the, System Engineering, System Integration, Service Support Network, third party contractors

Install, remove, program, and repair Motorola radio equipment

Supervise cases and projects to increase customer satisfaction, reduce downtime, and reduce costs

Deliver a strong working knowledge of Motorola radios and their applications by customers

Qualification

Astro 25 systemsMotorola radio equipmentMobile Data TerminalsSCADA systemsComputer troubleshootingMS Office/Google DocsInterpersonal skillsNegotiation skillsPresentation skillsCommunication skills

Required

Experienced with Astro 25 systems, subscribers, parts/accessories, programming, MOSCAD

Experience programming subscribers and writing templates

Confidence to work alone with minimal supervision and/or support only available by phone

Computer equipment experience and troubleshooting

Experience working with Mobile Data Terminals

Knowledge of whole car packages, including lights, sirens, and consoles

Experience working with SCADA systems

Strong MS Office/Google Docs skills

Must possess excellent interpersonal, negotiation, presentation, and communications skills, both orally and written

Must possess a current and valid driver's license and have a clean driving record

Must be a U.S. citizen with the ability to obtain necessary security clearance as required by government contract(s) and customer background check

Bachelors Degree with 2+ years of experience OR High School Diploma/GED with 4+ years of experience in one or more of the following: LMR, RF Systems, Radio Communications, Radio Frequency, Motorola equipment, Wired/Wireless Communication Systems, IT Systems, Telecommunications, Public Safety, Engineering, Networking Equipment, IP Networking, Solutions Architecture, ASTRO 25, P25, WAVE VoIP, or Military experience

Must be able to obtain background clearance as required by government customer