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Orthopedic ONE · 1 month ago

Multi-Skill Technician

Gahanna, OH

Full-time

Onsite

Entry Level

1+ years exp

Orthopedic ONE is a healthcare provider specializing in orthopedic services, and they are seeking a Multi-Skill Technician to support clinic operations. The role involves facilitating patient flow, assisting with clinical documentation, and providing patient care under the direction of providers.

Health CareHospitalMedicalTherapeutics

Responsibilities

Facilitates patient flow in the clinic by assuring patient check in processes are complete, calling for patients in the main waiting room and directing them accordingly within the clinic

Greets and prepares patients for provider or imaging exams, providing appropriate gown, shorts, etc

May complete patient check out or schedule imaging or follow up appointments as requested (i.e., return to work/school/sport, physical therapy orders, etc.)

Provides patients with documentation pertaining to the visit and ensures that same documentation is appropriately captured for the patient record

Maintains exam room supply stock and keeps exam rooms clean and disinfected between patients as needed. Informs supervisor when supplies need to be reordered for supply room

May perform various tasks such as copying, faxing, scanning and filing documents to ensure a complete and accurate patient record

Assists by preparing electronic images or documents for providers based on individual preferences to facilitate appointments

Updates patient information in the EMR

Monitors patient flow to ensure that no patient is neglected or delayed unreasonably. Communicates with patient, patient’s family and staff to keep them informed of delays in the clinic schedule

May respond to patient concerns or questions, and communicates in helpful and objective manner, involving manager as appropriate

May prepare and/or sterilize medical instrument. Cleans and disinfects medical equipment as required

Provides cross coverage as assigned

May verify patient insurance coverage as needed

Performs other duties in support of providers, staff, and leadership

Obtain and document patient vital signs such as height, weight, blood pressure as required

Review and document patient information including allergies, medications, fall risk, immunizations, pharmacy preference and other health or social history as assigned

May provide and document the distribution of patient educational material (such as smoking cessation)

Perform patient care duties remove wound dressing, sutures, or staples, etc. as trained and directed by providers

Apply clean dressing as trained and directed by provider. Provides patient education regarding wound care

Provides care in the clinic setting with patients requiring immobilization including; applying, removing and assessing need for change of all types of orthopedic casts and immobilization devices

Based on provider orders, provides fitting and application of various DME and orthopedic assistive devices

Educates patients and family members regarding application/use of various DME and orthopedic assistive devices

Educates patients and family members regarding billing for DME products and ensures that required documentation is completed

Prepares supplies and draw up injections for providers

May perform specimen collection, preparation, and documentation according to proper procedures including venipuncture

May support providers with PRP procedures including equipment preparation, blood draws, and sample preparation and handling of biohazard waste

Works cooperatively with coworkers, providers, and management

Shares knowledge and insights with co-workers in a constructive manner

Willingly provides coverage to department, staying beyond scheduled ending time when clinic schedule demands it, volunteering to cover time off or unexpected absences, maintaining workflow in department without direct supervision

Addresses conflicts with person directly before involving manager or uninvolved peers

Is considerate of others with regard to taking breaks or meal periods, use of computer and telephone, and noise in department

Knows and complies with policies and procedures as enumerated in the Orthopedic One Employee Handbook and policies and procedures documents

Provides assistance and support to leadership in implementing policies and procedures as necessary

Actively participates in training, and conducting day to day work activity by adhering to all policies and procedures as enumerated in compliance and risk management programs

Qualification

Medical Assisting certificationOrthopedic specialty experienceCustomer service experienceBasic computer skillsCPR certificationElectronic schedulingData entryUse of office technology

Required

High School diploma and completion of an accredited Medical Assisting program or a minimum of one year of equivalent experience is required

Certification as a Medical Assistant is required for unlicensed candidates

Must maintain CPR certification

Customer service experience and basic computer skills required including keyboarding, electronic scheduling, data entry of patient information and use of email

Use of various office technology solutions including fax, scanning, printing required