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BankUnited · 16 hours ago

Treasury Solutions Operations Associate

Hialeah, FL

Full-time

Onsite

New Grad, Entry Level

BankUnited is focused on providing a full range of Treasury Solutions services. The Treasury Solutions Operations Associate is responsible for onboarding new clients, maintaining existing client relationships, and ensuring compliance with service levels and operational procedures.

BankingFinanceFinancial Services

Diversity & Inclusion

Responsibilities

Maintains department work-flow

Advises Operations Manager of deviations from standard operating procedure and implements corrective action

Reviews the business unit's operating procedures, making modifications to streamline processes and minimize expenses. Advises Manager of discrepancies found with the Bank's policies, procedures or forms as they relate to the business unit. Develops and documents department procedures as needed

Resolves complaints and answers questions from internal customers / business partners regarding services and procedures. Handles escalated problems, as needed

Uses logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions and approaches to problems

Actively looks for ways to assist staff and internal customers / business partners

Prepares reports for management

Performs special projects, as assigned by Operations Manager

Performs quality or risk assessments of existing Treasury Solutions clients

Handles branch queries, special requests or assist in problem resolution

Supports TSOs and Analysts as necessary

Completes various Treasury Solutions account set ups

Completes various Treasury Solutions account maintenance activities

Reviews daily reports, communicating errors as necessary

Takes corrective action on errors identified on new account reports or during Quality Control Reviews

Adheres to and complies with applicable, federal and state laws, regulations and guidance, including those related to anti-money laundering (i.e. Bank Secrecy Act, US PATRIOT Act, etc.)

Adheres to Bank policies and procedures and completes required training

Identifies and reports suspicious activity