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InnovaCare Health · 1 month ago

Care Management Assistant

Seminole, FL

Full-time

Onsite

New Grad, Entry Level

InnovaCare Health is a healthcare management company seeking a Care Management Assistant to provide administrative support to case managers and clinic teams. The role involves scheduling appointments, conducting patient outreach, and assisting with paperwork to ensure comprehensive care management for patients.

Health CareHealth Insurance

Responsibilities

Provides administrative support to case manager and clinic team by:

Reviewing daily schedules to identify high-cost patients

Participate in daily clinic morning huddles

Participate in weekly UM/CM rounds

Perform task-driven outreach according to plan of care

Schedules follow up appointments after ED events

Send letters / reminder for patients not seen not established

Follow up with other teams for pending tasks completeness

Provides Tier Two patient outreach for short term case management

Follows up on referral/ DME / specialists visits completeness with patients

Assists with required paperwork from hospitals. SNFs. LTAC, Home health

Tuck in calls to real time rising risk patients

Assists case manager and clinic staff with daily outreach for specific tasks

Confirm medication is being taken; Confirm patient attended specialist appointment and update goals; Confirm patient has received DME, HHC or any resources outlines in the plan of care