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Harbor Group Management Company · 2 months ago

Intern, Multifamily

The Statesman, 1600 Ronald Reagan Blvd, Cumming, Georgia, United States of America

Internship

Onsite

Intern

1+ years exp

Harbor Group Management Company is a multi-billion dollar real estate investment and property management firm. They are seeking an intern for a 10-week program to gain valuable experience in multi-family property management and resident interactions.

FinanceFinancial ServicesProperty ManagementReal Estate

Growth Opportunities

Responsibilities

Assist in leasing apartments, maintaining a list of available apartments, responding to telephone inquiries, qualifying prospects, showing apartments, preparing all move-in paperwork, and accurately inputting traffic numbers daily

Participate in follow-up with prospective residents through telephone calls within 24 hours, follow-up cards within 48 hours, and repetition of same, if necessary

Assist with inspecting the apartment with the new resident, filling out move-in inspection forms, and reviewing all leasing paperwork and property rules

Obtain knowledge in the management of renewals, tracking lease expirations, recording notices to vacate and interviewing residents for reasons, and preparing lease expiration letters and renewal leases

Participate in collecting, accurately processing, and reporting receipt of application fees, security deposits, rents, and other fees

Assist in accurately entering all prospect and resident data in MRI

Obtain knowledge to comply with all Fair Housing regulations, Tax Compliance regulations, and other laws as they relate to property-specific guidelines and occupancy standards

Assist in planning and preparation of resident functions

Participate in walking the property for curb appeal and overall property appearance

Obtain knowledge in recording and acting on resident service requests, ensuring excellent customer service with same day or maximum 24 hour follow up

Assist in answering the phone and communicating courteously and professionally with all customers

Be the example and take accountability for all your actions. Know and adhere to the Company’s mission, vision, values, and policies

Maintain professional dress and conduct at all times

Keep files, desk, and leasing area organized

Perform other duties as required

Qualification

Property ManagementCustomer ServiceProficient Computer SkillsCommunication SkillsTeam Collaboration

Required

Enrolled in 4-year accredited Property Management/Real Estate/Marketing or similar Program

1-year customer service work experience

Proficient computer skills

Excellent communication skills, both verbal and written

Benefits

Live in a fully furnished apartment at the specified property, with all rent and utility expenses covered

Travel expenses fully covered

Company

Harbor Group Management Company

Harbor Group Management Company (HGMC) is an award-winning property management company currently operating more than 55,000 apartment homes and 5 million commercial square feet across the United States.

Founded in 1990

Norfolk, Virginia, USA

1001-5000 employees