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Rochester Regional Health · 2 months ago

Unit Secretary - Emergency Department

Rochester, NY

Full-time

Onsite

Entry Level

$17.25/hr - $18.25/hr

2+ years exp

Rochester Regional Health is seeking a Unit Secretary for their Emergency Department. The role is crucial for managing communications, process management, and supplies within the nursing unit.

Health CareHospitalMedicalPrimary and Urgent CareWellness

Responsibilities

Daily Administration - Answer telephone/route calls, provide administrative support for nurses and physicians, sort and distribute mail; create work orders, HELPSTAR tickets and report any unit requirements to appropriate department; maintain inventory and supply levels for unit

Patient Care - Perform daily rounding of patients on unit, update whiteboards and ensure all safety measures are in place; respond to patient’s call for service as needed; maintain awareness of arrivals and discharges on unit

Documentation - Ensure concise, pertinent and complete patient care documentation

Qualification

Certified Nursing AssistantHealthcare experienceCustomer service experiencePCOffice programsEffective communication skillsOrganizational skills

Required

In Long Term Care Only: Certification in NYS as Certified Nursing Assistant (as it applies to Unit Secretaries when performing as Certified Nursing Assistants)

Preferred

Associate degree preferred

Two years related work experience in a healthcare setting or customer service setting preferred

Effective verbal and/or written communications skills highly desired

Excellent communications and organization skills highly desired

Demonstrated experience with PC and office programs including, but not limited to, database management, spreadsheets, word processing and presentation software highly desired