Concentrix · 1 month ago
Customer Service Representative - Automotive (On-Site)
USA, Charlotte, NC
Full-time
Onsite
Entry Level
$16.50/hr - $16.50/hr
1+ years expConcentrix is a forward-thinking global organization that nurtures a people-first culture. They are seeking a Customer Service Representative to engage with customers through calls and online channels, providing exceptional service and technical support for client products and services.
Customer ServiceInformation TechnologyOutsourcingSalesUX Design
Responsibilities
Handle multiple call types from our various members in North America and answer general customer inquiries clearly and professionally
Provide inbound customer support
Assist customers with navigation support and road-side assistance
Deliver expert customer experiences…with a smile
Qualification
Required
1 year of customer service experience (Retail, Restaurant, and or Call Centre experience) is beneficial
A High School Diploma (or equivalent)
Proficiency in fast-paced multi-tasking
Eagerness to learn new technologies
Computer proficiency (including knowledge of windows-based application)
Must reside in the United States and have a valid U.S. address for residence
The flexibility to work a minimum of a 40-hour work week
Currently, we are not hiring students
Benefits
Medical, dental, and vision insurance
Comprehensive employee assistance program (EAP)
Paid time off and holidays
Paid training days
DailyPay enrollment option to access pay "early," when you want it
Health and wellness programs with trained partners to help promote a healthy you
Mentorship programs that support your rewarding career journey
A modern, state-of-the-art office setting with advanced technologies and a great team
Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support
Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more
Company
Concentrix
Concentrix is an IT firm that engages in software services, data analytics, enterprise technology, and digital operations.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$2.15B2023-07-19Post Ipo Debt· $2.15B
2020-12-01IPO
2006-09-11Acquired
Leadership Team
Chris Caldwell
President and CEO
Pethachi Pichappan
Vice President Information Technology
Recent News
2025-12-26
Hypepotamus
2025-12-24
Company data provided by crunchbase