Sage Care · 1 month ago
ITOps / DevOps Engineer (Contract, Convertible to Full-Time)
Palo Alto, CA
Full-time, Contract
Hybrid
Mid Level
3+ years expSage Care is a fast-growing Series A healthcare technology startup focused on transforming healthcare through technology. They are seeking an ITOps/DevOps Engineer to manage IT operations and support core DevOps workflows to facilitate their rapid growth and operational efficiency.
Artificial Intelligence (AI)Health CareHospitalMedical
Responsibilities
Lead onboarding/offboarding, including device provisioning, access management, and account setup
Manage and administer internal tools (Google Workspace, Slack, Teams, Vanta, Notion, etc.)
Roll out and maintain our centralized identity provider across all applications
Ensure proper access controls and permission structures across internal and production environments
Support day-to-day IT troubleshooting for the engineering and business teams
Assist with basic Terraform tasks (imports, module updates, resource standardization)
Support CI/CD workflows and help maintain deployment pipelines across environments
Help manage production cloud infrastructure and ensure environments remain secure, reliable, and well-maintained
Centralize application administration to reduce risk caused by decentralized ownership and unmanaged billing
Identify and resolve inefficiencies in internal workflows, permissions, and system access
Partner closely with DevOps to improve internal reliability, security posture, and automation
Work closely with Engineering teams to streamline internal processes
Collaborate with internal stakeholders to ensure smooth operations as the company scales
Assist in building documentation and internal runbooks to support repeatable, reliable workflows
Qualification
Required
3–5+ years of experience in IT or a hybrid ITOps/Engineering role
Strong experience with identity and access management (Okta, Google Workspace, SSO/SAML)
Hands-on experience with device management, MDM tools, and IT automation
Familiarity with cloud platforms (GCP preferred; AWS/Azure acceptable)
Experience with Terraform or other IaC tools
Understanding of networking fundamentals, VPN configuration, and basic security practices
Strong communication skills and the ability to support technical and non-technical stakeholders
Preferred
Experience supporting HIPAA or other compliance frameworks (SOC2, ISO27001)
Prior experience in a healthcare, startup, or high-growth environment
Familiarity with Kubernetes, CI/CD pipelines, and containerized environments
Background in managing centralized billing, license allocations, or SaaS procurement
Company
Sage Care
Sage Care uses AI to automate patient triage, optimize doctor-patient matching, and improve appointment efficiency.
2-10 employees
H1B Sponsorship
Sage Care has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (1)
Funding
Current Stage
Early StageTotal Funding
$20MKey Investors
Yosemite
2025-10-17Series Unknown· $20M
2024-04-08Seed
Recent News
2025-10-27
thesaasnews.com
2025-10-20
2025-10-20
Company data provided by crunchbase