Senior Community Association Manager jobs in United States
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Associa · 1 week ago

Senior Community Association Manager

Associa is a leading company in community management with over 11,000 team members. The Senior Community Association Manager will supervise operations, liaise with the Board of Directors, and ensure effective management of community tools and resources.

AccountingCommunitiesConsultingProperty ManagementReal Estate

Responsibilities

Supervise the operation and administration of the Association in accordance with management agreement and the Association's policies and procedures
Acts as or oversee the primary liaison with the Association Board of Directors and homeowners as needed
Perform/Direct administrative and management duties as requested by the Board of Directors and in accordance with the management agreement
Ensure Associa community management tools are being effectively developed and utilized such as annual calendar, action item list, resolution worksheets, timed agendas, RFP matrixes, committee charters, procurement procedures, FY operating budget, etc
Review monthly financial reports and ensure management summary is submitted to the association Board of Directors
Provide and/or oversee recommendations to the Association Board of Directors and committees regarding major capital expenditures as required to maintain the desired community appearance and operation
Monitor corporate and client delinquency rates and collections process for account portfolio
Attend Board meetings per the management agreement and community events as needed
Prepare Board packages according to established time frames
Ensure Board of Directors is aware of legal actions involving the Association
Maintain unit and contract files relating to the operations of the Association
Assist Board of Directors/ARB with architectural review process and/or routine inspections as necessary
Responsible for maintenance of C3 data base, including updating resident information
Responsible for routine and special project vendor management including procurement as well as performance evaluation as contracted
Responsible for oversight of Associa staff as contract provides
Coordinate and/or oversee inspection of building facilities and/or common area and arrange appropriate follow up actions as required
Oversee the AP process in accordance with Associa home office processes and procedures
While the list above is an extensive list of job responsibilities, it is expected that the individual in this position is hands on and flexible in performing, assisting, and/or supervising any necessary task that is requested by our client and/or Associa
Other duties as assigned

Qualification

Community ManagementSupervisory ExperienceMicrosoft OfficeCustomer ServiceConflict ResolutionTime ManagementEffective Communication

Required

0-3 years of Supervisory Experience
3-5 years of Community Management Experience
Proficiency in Microsoft Office (word, excel, outlook)
Experience in Community Management, customer service, hospitality or other related industry
Proficiency in typical business correspondence (grammar, structure, punctuation, spelling, etc.)
Proficient in Customer Service and conflict resolution
Able to work effectively with others in person and in group setting
Able to prioritize, manage time, and meet deadlines
Able to communicate effectively and professionally on phone, email, and in-person

Benefits

Medical, dental, and vision insurance
401k
Disability insurance
Support with wellness and development initiatives

Company

Associa provides management and consultancy services.

Funding

Current Stage
Late Stage
Total Funding
unknown
2008-06-11Private Equity

Leadership Team

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Michelle Johnson
SVP, Chief Information & Transformation Officer
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Debra Warren
VP Learning & Development
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Company data provided by crunchbase