Galls · 3 months ago
Field Service Specialist
Lexington, KY
Part-time
Onsite
New Grad, Entry LevelGalls is a company that serves public safety professionals by providing uniforms, body armor, duty gear, and customized protective apparel. They are seeking a trusted Independent Field Service Representative to engage with agencies and individuals to ensure they receive the best solutions for their needs.
Responsibilities
Agency & Community Engagement
Serve as a knowledgeable resource to public safety professionals, ensuring they receive the best uniform and protective solutions for their needs
Provide support through on-site visits, fit consultations, and professional product presentations
Participate in department meetings, training sessions, and public safety events as a trusted representative
Customer Service & Relationship Building
Build long-term partnerships with agencies by delivering reliable, honest, and responsive service
Assist customers with product selection, certified sizing, and customization options
Coordinate with company operations to ensure smooth ordering, delivery, and follow-up support
Product & Industry Expertise
Complete all required product and certified sizing training prior to field assignments
Stay informed on product advancements, compliance standards, and safety requirements affecting public safety apparel and protective gear
Share insights and feedback from the field to help continuously improve offerings and service
Qualification
Required
Strong interpersonal and communication skills; ability to build trust quickly with frontline professionals and agency leaders
A service-first mindset with a focus on relationships over transactions
Organized, dependable, and able to manage territory activities independently
Access to reliable transportation and willingness to travel as needed
Willingness to complete mandatory product and certified sizing training
Preferred
Retired, active, or prior service in law enforcement, fire, EMS, corrections, or military strongly preferred
Company
Galls
We are PROUD TO SERVE AMERICA’S PUBLIC SAFETY PROFESSIONALS with great customer service and an unrivaled selection of uniforms, equipment, and logistics technologies.
Founded in 1967
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Dustin McDulin
Chief Financial Officer
Bruce Kulp
Chief Operating Officer
Recent News
2022-02-11
Company data provided by crunchbase