Live Nation Entertainment · 7 hours ago
Box Office Staff- Irving Plaza/ Gramercy
New York, NY
Part-time
Onsite
New Grad, Entry Level
$17/hr - $20/hrLive Nation Entertainment is the world’s leading live entertainment company, and they are seeking a Box Office Staff member to assist with cash handling, customer service, and daily operations at their venues. The role involves ensuring compliance with cash handling policies, providing excellent customer service, and assisting with various operational tasks.
ConcertsEvent PromotionEventsMedia and EntertainmentTicketing
Responsibilities
Ensure compliance of Clubs & Theaters cash handling policies and procedures
Balancing and reconciling daily/nightly ticket sales
Assist Manager/Supervisor in reconciliation of cash drawers and ticket stock
Assist Manager/Supervisor on pricing initiatives such as: Progressive, Platinum, Dynamic, Flex Pricing as well as Value Channels & Special Ticket Offers when applicable
Assist Manager/Supervisor in distributing accurate daily ticket counts to Artist Representatives
Assisting Manager & Supervisor with internal Ticket Orders and Reports
Work with Premium Seat Sales/VIP on any nightly upgrades, primary inventory, reports etc
Prompt, courteous and knowledgeable customer service both in person and over the phone
Facilitate night of show Will Call & Guest List Operations
Troubleshooting night of show issues (Transfers, barcodes, account issues, etc.)
Work with Guest Services/Operations on any ADA requirements
Providing knowledge of upcoming events & upgrades available
Knowledgeable on the events culture and genre
Providing positive energy
Daily operations on Ticketmaster host system for sales and other tasks
Following opening and closing shift procedures
Follow standards and processes for ticket types, ancillary events and qualifiers
Maintain call center phone system, and keep current all phone menus and calendars of events
Assist in maintaining Box Office cleanliness
Follow dress code policy – business casual
Updating and modifying spreadsheets as needed (Ticket Stock Log, Vault Log, etc.)
Collecting, storing and tracking Lost & Found as necessary
Assist Manager & Supervisor in any tasks as they arise
Position may require 3rd Party venue coverage offsite which will include night of show management, staffing and providing equipment needs
Ensure compliance with ADA ticket laws
Qualification
Required
Knowledge of Cash Handling
Knowledge of Phone & In Person Customer Service
Entry level knowledge of Microsoft Applications (Outlook, PowerPoint, Excel, etc.)
Flexible schedule (days/nights, weekends and holidays)
Tolerance of all cultures, music and art forms
High School Diploma
Preferred
Attention to detail in a multi-tasked environment
Knowledge of ticket sales
Experience in working in live entertainment operations
Ticketmaster host system experience
Experience in identifying counterfeit cash / ID's
Benefits
Free concert tickets
Dog-friendly offices
Student loan reimbursement
Adoption/fertility support
Company
Live Nation Entertainment
Live Nation Entertainment is a producer, promoter, and seller of live concert tickets for artists and fans. It is a sub-organization of Priority Records.
Founded in 1996Beverly Hills, California, USA
10001+ employees
H1B Sponsorship
Live Nation Entertainment has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (44)
2024 (23)
2023 (34)
2022 (39)
2021 (39)
2020 (49)
Funding
Current Stage
Public CompanyTotal Funding
$3.72BKey Investors
Public Investment Fund
2025-10-08Post Ipo Debt· $1.3B
2024-12-03Post Ipo Debt· $1B
2023-01-09Post Ipo Debt· $900M
Leadership Team
Chris Loll
Chief Operating Officer, Media & Sponsorship
Rose Kirkland
Senior Vice President, Booking
Recent News
2026-01-13
2026-01-09
Company data provided by crunchbase