Salesforce · 4 hours ago
Software Architect - Observability Platform
United States
Full-time
Remote
Senior Level
$210K/yr - $352K/yrSalesforce is the #1 AI CRM, driving customer success through innovation and technology. The Software Architect will be responsible for architecting and implementing large scale Observability platforms, collaborating with cross-functional teams, and providing technical guidance to ensure the success of Salesforce applications on Google Cloud.
Artificial Intelligence (AI)Cloud ComputingCRMSaaSSales EnablementSoftware
Responsibilities
Drive the vision of enabling a full suite of Salesforce applications on Google Cloud in collaboration with teams across geographies
Architecting and implementing large scale Observability platforms
Drive execution and delivery by collaborating with cross functional teams, architects, product owners and engineers
Be technically involved and work closely with product owner, other architects and engineering teams to build the best in class services and systems at scale
Present architecture vision to Executives, Architecture councils and to the community beyond Salesforce
Provide technical guidance, career development, and mentoring to team members
Encourage ideas, have your point of view and lead with influence
Make critical decisions, innovate aggressively while managing risk and ensure the success of the product
Maintaining and fostering our culture by interviewing and hiring only the most qualified individuals with an eye towards diversity
Contributing to development tasks such as coding and feature verifications to assist teams with release commitments, to gain understanding of the deeply technical product as well as to keep your technical acumen sharp
Determine root-cause for all production level incidents and write corresponding high-quality RCA reports
Qualification
Required
Masters / Bachelors degree required in Computer Science, Software Engineering, or Equivalent Experience
Experience creating solution architecture of large-scale Observability platforms
Experience architecting and designing systems for fault tolerance, scale-out approaches, and stability
Experience in one (and preferably more) of the following languages: Java, Python, or Go
Experience working with AIOps or AI SRE related tooling to automate Incident resolutions
Define service level objectives (SLOs) and service level indicators (SLIs) to represent and measure service quality
Should have experience using and running monitoring systems like Prometheus, Splunk, Grafana, Zipkin, OTEL or similar systems
Identify areas to improve service resiliency through techniques such as chaos engineering, performance/load testing, etc
Experience leading software development projects with a distinguished track record on technically demanding products which have been released for wider consumption
Service ownership experience of cloud based distributed services running at B2C scale
Outstanding written and oral communication skills, including experience presenting to executive leadership and handling sensitive, critical issues
Experience working in scrum/agile development environment. Agile mindset, ability to iterate, take risks and evolve
A strong adherent to software engineering best practices which enable building world class products such as unit testing, modular code, right abstractions, continuous integration mindset etc
Strong data structure and algorithms skills and extensive programming experience, preferably in object oriented languages
Preferred
Experience with contributions to open source projects is desired
Working knowledge of Kubernetes, service mesh and other modern technologies/services on public cloud is desirable
Benefits
Time off programs
Medical
Dental
Vision
Mental health support
Paid parental leave
Life and disability insurance
401(k)
Employee stock purchasing program
Company
Salesforce
Salesforce is a cloud-based software company that provides customer relationship management software and applications.
Founded in 1999
10001+ employees
H1B Sponsorship
Salesforce has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1883)
2024 (2296)
2023 (1850)
2022 (2849)
2021 (2124)
2020 (1960)
Funding
Current Stage
Public CompanyTotal Funding
$65.38MKey Investors
Starboard ValueEmergence CapitalHalsey Minor
2022-10-18Post Ipo Equity
2004-06-23IPO
2003-01-01Series Unknown· $1M
Leadership Team
Arundhati Bhattacharya
CEO & Chairperson, Salesforce India and South Asia
Marc Benioff
Chair & CEO
Recent News
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2026-01-01
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2025-12-30
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