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Academy Bank · 5 months ago

IT Manager Network Communications

Kansas City, MO

Full-time

Onsite

Mid, Senior Level

$145K/yr - $145K/yr

Academy Bank is seeking an IT Manager for Network Communications to oversee the organization’s IT network infrastructure. The role involves planning, organizing, and managing network operations to ensure stable performance and compliance with industry standards, alongside leading a team to address telecommunications challenges.

BankingFinancial Services

Responsibilities

Design and implement short and long-term strategic plans to ensure network infrastructure capacity and capabilities meet existing and future requirements

Develop, implement, maintain, and enforce policies, procedures, and associated training plans for the network infrastructure design, security, and administration. Ensure compliance with regulatory and legal requirements, and other relevant industry best practices

Participate in the development of IT strategies in collaboration with bank and IT senior management. Conduct research and make recommendations on products, services, protocols, and standards in support of all network infrastructure procurement and development efforts

In conjunction with the Manager of IT Service Support, establish service level agreements with business units for customer and employee-facing IT services

Prepare RFPs and contracts, scope of work reports, and implementation project and support documentation for network infrastructure projects and associated efforts

Negotiate with vendors, outsourcers, and contractors to secure appropriate network equipment and service support

Plan and deploy appropriate network security measures in conjunction with the Chief Information Security Officer and team. Ensure that all network infrastructure meets the appropriate security best practices and policies

Lead and develop the network team’s talent and expertise to strengthen the support levels provided by the team

Lead and deploy appropriate network equipment to support the conference room technology and strategy

Lead continual network assessments to ensure appropriate the appropriate bandwidth and latency can support critical bank applications

Manage and set priorities for the design, maintenance, development, and evaluation of all network infrastructure systems

Conduct feasibility studies for various upgrade projects, improvements, and other conversions

Establish standards for training and education regarding the network infrastructure equipment in place within the environment

Define hardware and software standards in conjunction with owners and stakeholders

Test and monitor the network performance and provide quantitative performance statistics, KPI measurements, and reports to demonstrate operational effectiveness, compliance with standards and objectives, and to manage capacity

Manage operational costs and conduct near and long-term financial capital and expense forecasts for expanded functionality/user base

Establish and maintain regular written and in-person communications with the organization’s executives, decision-makers, stakeholders, department heads, and end users regarding pertinent to the network infrastructure activities

Protect all client and bank information confidentially and follow all company policies

Understand, communicate, and instill the Company’s mission, vision, and values (Pillars of Success)

Complete monthly training in a timely manner to ensure knowledge of bank regulatory requirements, policies, and procedures

Working at the worksite during regular business hours and/or assigned hours

Other specified duties as assigned

Qualification

Network infrastructure managementNetwork security measuresVendor negotiationTelecommunications servicesIT asset managementStrategic planningTeam leadershipCommunication skills

Required

Plan, organize, lead, and manage staff and overall network operations to ensure the stable operation of the organization's IT network infrastructure to meet current and future business requirements

Develop, maintain, support, and optimize key functional areas to include network (voice, data, video, contact center) communication infrastructure and services

Schedule and direct activities to resolve telecommunications services problems in a prompt and effective manner

Design and implement short and long-term strategic plans to ensure network infrastructure capacity and capabilities meet existing and future requirements

Develop, implement, maintain, and enforce policies, procedures, and associated training plans for the network infrastructure design, security, and administration

Ensure compliance with regulatory and legal requirements, and other relevant industry best practices

Participate in the development of IT strategies in collaboration with bank and IT senior management

Conduct research and make recommendations on products, services, protocols, and standards in support of all network infrastructure procurement and development efforts

Establish service level agreements with business units for customer and employee-facing IT services

Prepare RFPs and contracts, scope of work reports, and implementation project and support documentation for network infrastructure projects and associated efforts

Negotiate with vendors, outsourcers, and contractors to secure appropriate network equipment and service support

Plan and deploy appropriate network security measures in conjunction with the Chief Information Security Officer and team

Lead and develop the network team's talent and expertise to strengthen the support levels provided by the team

Lead and deploy appropriate network equipment to support the conference room technology and strategy

Lead continual network assessments to ensure appropriate bandwidth and latency can support critical bank applications