Graybar · 2 weeks ago
Collection Assistant
Garden City, NY
Full-time
Onsite
Entry Level
$24/hr - $24/hr
1+ years expGraybar is a company focused on employee ownership and diversity. As a Collection Assistant, you will perform collection duties for a defined portfolio of accounts, ensuring timely payment of invoices and developing relationships with customers.
Electrical DistributionSupply Chain ManagementWholesale
Responsibilities
Develop relationships with your assigned portfolio of customers
Ensure invoices are being paid in a timely manner; meet assigned collection goals
Provide customers with reports and information on their accounts
Update customer data
Complete training on best practices; apply learning to daily routine including collection schedule, key metrics, and overall management of the accounts receivable (AR) portfolio
Obtain credit information, reports, and other necessary information to effectively evaluate prospective customers; learn the National Credit Standard (NCS) and Credit Financial Analysis (CFA) models for credit and financial analysis
Handle phone calls, form letters, and other routine correspondence with customers
Secure necessary job information including lien notifications; understand lien and bond laws as they apply to the local market
Assist with credit card and credit file review and maintenance
Assist in credit evaluations and credit approvals as delegated
Assist in collection efforts by phone, in person, or through correspondence as directed
Cross train with other departments to learn about other functional duties and responsibilities; become familiar with branch and district structure and management teams
Qualification
Required
Customer service and communication skills
Ability to handle a consistent volume of customer inquiries
High school diploma or GED required
Ability to take direction from multiple managers
Multi-tasking required to handle the many aspects of the credit dept
Work independently with minimal supervision
Preferred
1+ years related experience preferred
Benefits
Multiple plan options for Medical, Dental, Vision, and Prescription Drug benefits.
Life Insurance coverage for you and options for your family.
Save on expenses with Flexible Spending Accounts.
Enjoy our Disability Benefits at no cost to you.
Share in our success with Profit Sharing Plans.
401(k) Savings Plan with company match to help secure your future.
Paid Vacation & Sick Days to spend time away from work or in case of an illness.
Rest and recharge during our Paid Holidays throughout the year.
Take advantage of our Paid Wellness Day to focus on preventive care and prioritize your health.
Volunteer with Community Time Off to give back to the community.
Predictable Work Schedules to plan your life: no weekends or nights for most roles.
Celebrate your and others' achievements with our Employee Recognition Program.
Reach your career goals with our Educational Reimbursement and Career Development Programs.
And More Perks that support your well-being and career growth.
Company
Graybar
Graybar is a distributor of electrical, communications and data networking products.
5001-10000 employees
Funding
Current Stage
Late StageTotal Funding
$1.5B2025-06-30Debt Financing· $750M
2018-08-13Debt Financing· $750M
Leadership Team
Kathleen Mazzarella
President and CEO
Brian Delaney
Senior Vice President, West Region and Subsidiaries
Recent News
2025-12-11
2025-12-10
PR Newswire
2025-12-08
Company data provided by crunchbase