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Virtus Investment Partners · 21 hours ago

IT Infrastructure Services Specialist (Boston Office)

Boston, MA

Full-time

Hybrid

Mid Level

$81K/yr - $99K/yr

3+ years exp

Virtus Investment Partners is a dynamic, fast-growing organization dedicated to employee success and client satisfaction. The IT Infrastructure Services Specialist will provide frontline support for hardware, software, and financial applications, ensuring minimal disruption to business operations while managing technical issues and IT assets.

Financial Services

H1B Sponsor Likely

Responsibilities

Provide Tier 1 and Tier 2 support for IT infrastructure, including desktops, laptops, mobile devices, and peripherals, with a focus on minimizing downtime in a high-stakes financial environment

Troubleshoot and resolve issues related to Windows OS, Microsoft 365, Bloomberg terminals, and other investment-specific platforms, escalating complex problems as needed

Support infrastructure upgrades, patching, and deployments in coordination with cybersecurity and compliance teams

Maintain and monitor IT asset inventory, ensuring compliance with security protocols and audit requirements

Document incidents and their resolutions

Qualification

IT service desk supportWindows OSMicrosoft 365Active DirectoryPowerShellBloomberg terminalsCommunication skillsCustomer-first mindset

Required

Bachelor's degree in computer science, MIS, or related field; or equivalent experience and certifications (e.g., CompTIA, ITIL, Microsoft)

3–5 years of experience in IT service desk or infrastructure support, preferably within financial services or investment management

Proficiency with Windows desktop environments, Active Directory, Group Policy, and scripting (PowerShell preferred)

Familiarity with financial applications such as Bloomberg, FactSet, or similar platforms

Strong communication skills and a customer-first mindset, with the ability to support users in a fast-paced, regulated environment

Benefits

Professional development opportunities

Meaningful financial rewards

Comprehensive package of benefits

Encourage work-life balance

Physical, emotional and mental well-being

Company

Virtus Investment Partners

Virtus Investment Partners provides investment management products and services to individuals and institutions.

Founded in 2008

Hartford, Connecticut, USA

501-1000 employees

https://www.virtus.com/

H1B Sponsorship

Virtus Investment Partners has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (1)

2022 (1)