Summit Staffing Partners · 1 day ago
Executive IT Support Specialist
Manhattan, NY
Full-time
Onsite
Mid Level
$135K/yr - $145K/yr
4+ years expSummit Staffing Partners is representing a phenomenal global alternative investment and M&A firm located in Midtown Manhattan. They are seeking an Executive IT Support Specialist who will manage desktop and network support for key executives and be the primary contact for all technology-related issues.
Professional ServicesRecruitingStaffing Agency
Responsibilities
Manage desktop and network support services for the Managing Partner and other senior executives
Provide outstanding VIP technical support to ensure effective and efficient service delivery
Monitor, maintain, and provide ongoing support for systems across multiple residential and office locations
Lead and manage technology projects, such as:
Establishing home networks with backup internet connectivity
Upgrading security camera systems at residential sites with minimal disruption
Assisting in multimedia content creation for marketing and promotional efforts
Troubleshoot mobile, desktop, and laptop issues as they arise
Provide IT support for both business-related and personal travel
Analyze current processes to identify inefficiencies and recommend improvements
Stay updated on the latest trends and advancements in IT infrastructure
Qualification
Required
Bachelor's degree in Information Technology or a related field
4+ years of experience in IT or a related industry
Strong verbal and written communication skills
Experience with Windows 10/11 and Microsoft Office Suite
Strong problem-solving abilities and a resourceful, innovative mindset
Ability to collaborate with network administrators and security professionals to maintain secure residential networks
Detail-oriented with excellent organizational skills, including asset management and thorough documentation practices
Client-focused with high energy, always willing to go the extra mile to meet needs
Excellent interpersonal skills, including the ability to explain technical issues in simple terms to individuals with varying levels of technical expertise
Professional demeanor and ability to remain composed in high-pressure situations
Comfortable working with external vendors and technicians to resolve issues
Willingness to handle on-call duties when required and take ownership of all requests, escalating when necessary
Preferred
Familiarity with Apple/Mac/iOS products and their best practices within a professional setting is helpful, but not required
Knowledge of Windows Server is a plus
Interest in high-end consumer electronics
Experience working with AV technology for both professional and home settings (e.g., Crestron, Zoom, Streaming Services, Sonos)
Company
Summit Staffing Partners
Summit Staffing Partners provides executive, temporary, and permanent recruitment services.
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Bradley Sona
President / Partner at Summit Staffing Partners
Robert Brown
Partner
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