Agency Experience Manager jobs in United States
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Acadia Insurance (a Berkley Company) · 1 month ago

Agency Experience Manager

Acadia Insurance, a Berkley Company, is a modern insurance provider focused on delivering personalized risk and claims management. The Agency Experience Manager will be responsible for driving relationships and growth with agency partners, executing agency management strategies, and contributing to business development efforts.

Commercial InsuranceInsurance
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Responsibilities

Execute agency management strategies, including distribution management activities, in order to meet or exceed growth and profit targets by state and by agent/broker
In assigned geography, identify and appoint new agent/broker partners who will positively contribute to the growth of Berkley One. As well as manage out non-performing agents
Lead agency business planning, including new business, retention, hit ratio, profit, efficiency and other targets
Execute activities and projects relative to business development, lead generation, networking and events, campaign management and brand building
Travel throughout the assigned territory is required and averages 60% of each week
Provide quote coaching and other new business assistance to agency partners
Track agency partner financial performance and pro-actively adjust strategies and tactics to leverage opportunities, revenue generation and the establishment of the Berkley One brand
Build successful connections between agency partners and relevant Berkley One functions in order to deliver exceptional customer service
Contribute to build of distribution capabilities in support of Berkley One’s business strategies and goals
Performs other duties as assigned

Qualification

Agency management experienceMarketing strategy experienceSales team collaborationHigh net worth insuranceOralWritten communicationCustomer empathyCuriosityOrganizational skills

Required

Bachelors degree or equivalent experience
Minimum 3-5 years of successful agency management experience or equivalent
Experience contributing on a high performing marketing/distribution/sales team in a high growth, fast paced environment
Incredible empathy and understanding of the needs of customers, both insureds and their agents alike
Exceptional oral and written communication skills
A love of process and optimization
Calm under pressure
Excellent organizational skills, integrity, and great follow-through on tasks
A strong sense of accountability, fun and adventure
Natural curiosity, a love learning how things work and always looking for innovative improvements

Preferred

High net worth insurance experience

Benefits

Health
Dental
Vision
Life
Disability
Wellness
Paid Time Off
401(k)
Profit-Sharing plans

Company

Acadia Insurance (a Berkley Company)

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Acadia Insurance specializes in commercial property casualty insurance. Our company began in 1992 insuring businesses in Maine.

Funding

Current Stage
Growth Stage

Leadership Team

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Simone Grimes, CPA, MBA
Chief Financial Officer
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Steve Rich, CPCU
Senior Vice President & Chief Claims Officer
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Company data provided by crunchbase