Splash · 2 days ago
Senior Product Manager - Servicing
Splash Financial is a company dedicated to helping individuals manage their debt and achieve their financial goals. They are seeking a Senior Product Manager to oversee the post-approval lifecycle for personal loan customers, focusing on optimizing the repayment experience and collaborating with multiple teams to deliver high-quality solutions.
Artificial Intelligence (AI)Financial ServicesFinTechLending
Responsibilities
Own the product vision, strategy, and roadmap for servicing, loan repayment, and personal loan funding/disbursement across Splash’s platforms
Design and ship customer journeys for statements, autopay enrollment, payment scheduling, hardship programs, and payoff flows that are clear, compliant, and delightfully simple
Lead the build-out and optimization of funding and disbursement experiences, ensuring borrowers receive their funds quickly and reliably while meeting partner and regulatory requirements
Analyze funnel, servicing, and portfolio performance data to identify opportunities, define success metrics, prioritize the roadmap, and track impact over time
Collaborate closely with Engineering, Design, Servicing/Ops, Risk, Compliance, and external credit union/bank partners to deliver high-quality solutions on time and at scale
Qualification
Required
6+ years of product management experience in consumer technology, with strong preference for experience in lending, payments, or financial services
Proven track record of shipping impactful products end-to-end, from discovery and requirements definition through launch, iteration, and ongoing optimization
Strong familiarity with loan servicing and repayment concepts (e.g., amortization, due dates, delinquency, payoffs, hardship) and/or payments infrastructure (ACH, cards, disbursements) is a plus
Data-driven decision maker who is comfortable working with analytics tools, defining KPIs, running experiments, and using insights to shape product direction
Excellent communication and collaboration skills, with the ability to 'own it,' 'raise the bar,' and 'say the hard thing' while elevating teammates and partners along the way
Benefits
Fully remote work freedom
Competitive salary packages
Flexible PTO + 9 company holidays
Equity: Share in our start-up success
Comprehensive and affordable insurance benefits
Paid parental leave for both caregivers
Essential equipment to get the job done
401(k) for your future savings
Quarterly meet-ups: In person & virtual fun
Awesome Splash swag to flaunt your team spirit
Company
Splash
Splash is a leading AI-enabled lending marketplace that connects consumers with a network of credit unions and banks.
H1B Sponsorship
Splash has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (5)
2024 (1)
2022 (1)
2021 (1)
Funding
Current Stage
Growth StageTotal Funding
$130.9MKey Investors
Grand Oaks CapitalDST GlobalCUNA Mutual Group
2025-09-17Series C· $70M
2021-06-17Series B· $44.3M
2020-05-26Series A· $12.3M
Recent News
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