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PMA Companies · 2 hours ago

Accounts Receivable Representative

Lancaster, PA

Full-time

Onsite

Entry Level

2+ years exp

PMA Companies is seeking an Accounts Receivable Representative responsible for premium receivable collections and reporting. The role requires collection management skills and customer service excellence to ensure accurate cash application and effective communication with stakeholders.

Financial ServicesInsurance

Work & Life Balance

Responsibilities

Collection Management: Meet all departmental collection and processing standards, including accurate cash application and issuance of cancellation notices

Broker Management: Ensure timely, accurate payment remittance and minimize late reporting

Customer Service: Ensure prompt, complete, and professional communication with all stakeholders

Financial Management: Research A/R reconciliation discrepancies, identifying the root cause and resolution to minimize future instances

Prepare monthly collection action reports for management

Prepare disbursement requests for policyholder returns and broker commissions

Demonstrate commitment to PMA's Code of Business Conduct and Ethics, and apply knowledge of compliance policies and procedures, standards and laws applicable to job responsibilities in the performance of work