Vertex Education · 1 month ago
Director of Product Management – ERP systems
Chandler
Full-time
Onsite
Director/Executive
7+ years expVertex Education is a purpose-led education services provider dedicated to changing lives through education. The Director of Product Management – ERP systems will lead Vertex's complex platforms to ensure they deliver measurable business value, while driving platform optimization and enabling teams to focus on delivering exceptional outcomes for students.
Continuing EducationEducationManagement Information Systems
Responsibilities
Develop and maintain comprehensive product roadmaps for Workday, NetSuite, and Sage Intacct, aligned with Vertex’s strategic objectives and measurable business outcomes
Lead structured planning cycles using prioritization frameworks (Impact/Effort, MoSCoW, RICE) to focus resources on high-impact work
Define value-driven epics and user stories, managing agile execution that prioritizes long-term strategic outcomes over reactive fixes
Monitor and report on platform health and adoption through defined KPIs, ensuring transparency across product, delivery, and executive teams
Oversee the full lifecycle of Vertex’s business systems portfolio, ensuring stability, optimization, and continuous improvement
Manage third-party support contracts and spending, including support agreements and partnerships with Workday support providers such as AVAAP
Lead vendor selection, contract renewals, and SOW negotiations; hold partners accountable for SLAs, performance, and delivery quality
Standardize out-of-the-box capabilities and documented configurations; ensure partners deliver to Vertex conventions and avoid one-off customizations
Partner with IT/Engineering, Finance, and HR teams to ensure data quality, ownership, and reliability across all business systems
Implement and maintain robust role-based access controls (RBAC), audit protocols, and identity alignment across Workday, NetSuite, and Intacct
Oversee integrations and data flows between systems to ensure accuracy, consistency, and reliable analytics
Own the embedded analytics and reporting library within business systems; ensure aligned definitions and optimized performance across all tools
Define and clarify service ownership boundaries, escalation pathways, and change control processes in partnership with IT and system administrators
Establish pragmatic release cadences, blackout windows, and risk mitigation practices to reduce disruption and maintain operational continuity
Serve as an escalation point for critical system issues, coordinating rapid assessment and resolution across product, IT, and vendor teams
Drive a culture of operational excellence, emphasizing proactive improvement, disciplined change management, and lifecycle stewardship
Lead and develop a high-performing team of product managers, analysts, and system specialists supporting Workday, NetSuite, and Intacct
Build a product culture rooted in transparency, accountability, and user empathy, ensuring team members grow in both capability and impact
Partner closely with the Sr. Director of Product & Engineering to apply shared frameworks and delivery standards across the portfolio
Build strong partnerships across the organization to understand user needs, align priorities, and drive adoption through communication, training, and feedback loops
Qualification
Required
Bachelor's degree in Information Systems, Computer Science, Business Administration, or related field
Minimum of 7 years leading product management or product strategy for ERP systems, SaaS platforms, or similar large-scale technology
At least 3 years managing direct reports (Product Managers/Owners, Analysts), demonstrating successful mentorship and team growth
Demonstrated track record defining and executing strategic, prioritized roadmaps; skilled in using structured prioritization frameworks
Extensive experience managing vendor/partner relationships, SOWs, licensing, platform spend, and renewals
Proven expertise establishing structured change management, service ownership boundaries, and agile product practices
Hands-on knowledge of data governance practices, including RBAC, data quality management, and analytics enablement
Agile certification (CSPO, PSPO, or equivalent)
Familiarity with IT service management frameworks (ITIL v4 Foundation or similar)
Preferred
Master's degree in Business Administration, MIS, Computer Science, or related
Experience within K–12 education, charter schools, or educational technology domains
Prior experience in technology management consulting or systems implementation within a complex, distributed organizational environment
Hands-on experience managing educational enterprise platforms (ERP, SIS, HRIS, finance systems, helpdesk/service management tools)
Advanced certifications in agile methodologies (e.g., SAFe), ITIL Managing Professional, or data governance/privacy (FERPA familiarity)
Benefits
Comprehensive medical, dental and vision benefits
401(k) plans with a 6% employer match on your contributions
Mentoring and money to take training classes
Unlimited flexible paid time-off for performance
Company
Vertex Education
Vertex Education is an education management company that provides academic,business and development services.
201-500 employees
H1B Sponsorship
Vertex Education has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (4)
2024 (1)
Funding
Current Stage
Growth StageLeadership Team
Brandon Jones
President & CEO
Ingmar Berg
Chief Financial Officer
Recent News
Brandon Leake Inc.
2025-05-06
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