Riverside Health ยท 1 month ago
PC Technician
Denbigh, VA
Full-time
Onsite
Entry Level
1+ years expRiverside Health is seeking a PC Technician I who will perform general Help Desk and PC Tech duties. The role involves providing technical expertise for hardware and software problems, coordinating support across various Information Systems departments, and maintaining documentation.
Health CareHospitalMedical
Responsibilities
Provide technical expertise for reported hardware or software problems over the phone and in person at multiple Riverside locations across the health system
Ensure that all phases of end user support are coordinated, monitored, logged, tracked, and resolved appropriately. Create and maintain documentation such as Help Desk User Guides and Knowledge Base articles
Assist in and coordinate support across multiple Information Systems departments to include but not limited to IS Telecom, Network, Server, Email, Workday, and iCare teams
Support Construction Management and system offices and units to coordinate moves and installations
Performs special assignments and projects to support IT operational needs
Qualification
Required
High School Diploma or equivalent
1 year experience in assessing and analyzing customer's technical issues via phone or in person
Valid Drivers License
Two (2) certifications required from the following: CompTIA A+ CE, or CompTIA N+ CE, or CompTIA Security+ CE, Apple Certified Support Professional, Apple Certified IT Professional, Cisco Certified support Technician (CCST), Cisco Certified Network Associate (CCNA). 1st certification obtained within 90 days of start date and 2nd certification within 180 days of start date
Preferred
Associates Degree Information Systems
1 year experience in Healthcare processes and procedures and the use of information in clinical and financial departments
Company
Riverside Health
Riverside Health is a non-profit, integrated network of hospitals, physicians, continuing care facilities, wellness centers, etc.
5001-10000 employees
H1B Sponsorship
Riverside Health has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (2)
2023 (2)
2022 (1)
2020 (2)
Funding
Current Stage
Late StageTotal Funding
unknown2023-07-11Corporate Round
Leadership Team
L. Shawn Nelson
AVP Finance & CFO, Lifelong Health
Frankye Myers, MSN, RN, NE-BC
Senior Vice President / System Chief Nursing Officer
Recent News
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Company data provided by crunchbase