Cuyahoga County Board of Developmental Disabilities · 1 month ago
IT Solutions Architect
Cleveland, OH
Full-time
Hybrid
Senior Level, Lead/Staff
8+ years expThe Cuyahoga County Board of Developmental Disabilities is seeking a Solutions Architect to enhance their technology capabilities for serving individuals with developmental disabilities. This role involves designing and implementing IT solutions, collaborating with various IT teams, and ensuring the smooth operation of hardware and software systems.
CharityEducationProfessional Services
Responsibilities
Escalation resource for hardware, software, and network-related problems encountered by end-users
Lead the research and solution of new issues that arise related to general user applications, network security, and overall new technology
Scope and configure solutions to IT or business needs
Schedule, perform, and monitor system backups
Responsible for ordering Technology Supplies by delegation of the Infrastructure Operations Manager
May direct other Infrastructure team members by delegation of the Infrastructure Operations Manager
Design and deliver technology needs and solutions to meet Cuyahoga DD requirements
Collaborates with cross-functional teams to define infrastructure needs
Administers, Implements, and maintains operating systems
Responsible for configuration and support of software package development and installs using SCCM
Responsible for Mobile device software package installs
Responsible for software image creation for user hardware
Schedules, plans, and performs system upgrades
Maintains documentation on all application changes and recommendations
Interface with vendors for hardware/software recommendations
Qualification
Required
High School Diploma required
Demonstrated mastery of functional IT processes
Minimum five years' experience in a complex, multi-level computer environment
Valid state of Ohio driver's license and continued maintenance of excellent driving record
Knowledge of computer resources including hardware, software and networking platforms
Knowledge of and ability to troubleshoot Windows workstations and servers, tablets, and Cisco IP phone systems with minimal assistance
Knowledge of Cuyahoga DD services and procedures
Ability to plan, coordinate and implement complex projects
Ability to communicate clearly and effectively, both verbally and in writing
Ability to function effectively and professionally with minimal supervision
Ability to interact effectively and cooperatively with a variety of people
Ability to work with personnel with varying skill levels throughout the organization
Ability to prioritize in complex, fast-paced environment
Unusual hours including evenings and weekends
Access to reliable transportation for travel to site locations
Preferred
Bachelor's degree or Technical (Military) Degree with relevant experience in Computer Science
Minimum eight years' experience on Windows workstation, server, and VMware
Preferred certification in one or more functional areas (MCSE, CCNA, CISA, PMP)
Benefits
Hybrid work schedule with some flexibility.
Over 40 paid days off a year, including holidays.
A great government Pension through Ohio PERS.
Major Medical insurance.
Free Dental, Vision Life, and Temporary disability Insurance
Professional Development Reimbursement each year.
Membership dues reimbursement each year.
Mileage Reimbursement at the IRS rate.
Flexible Spending Account
Tuition Reimbursement
Annual Pay Increases, and so much more.
Company
Cuyahoga County Board of Developmental Disabilities
Cuyahoga County Board of Developmental Disabilities offers support services to people with developmental disabilities of all ages.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Amber Gibbs
Superintendent & CEO
Recent News
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