Apply on Employer Site

Easterseals NH · 1 month ago

Human Resources Support Administrator

Manchester, NH

Full-time

Hybrid

Entry Level

$20.25/hr - $26/hr

2+ years exp

Easterseals NH is seeking a Human Resources Support Administrator to serve as the first point of contact for employee inquiries regarding HR policies, benefits, payroll, and procedures. The role involves providing customer service, maintaining employee records, assisting with benefits enrollment, and supporting HR initiatives.

AdultChild CareEducationHealth CareNon Profit

Responsibilities

Provide excellent customer service while responding to employee inquiries via phone, email, and in-person regarding HR policies, benefits, payroll, and procedures

Provide guidance and support to onboarding, benefits, and payroll

Maintain accurate records of employee interactions and issues reported, and conduct follow-up as needed to ensure resolution

Assist employees with benefits enrollment

Collaborate with HR team members to resolve complex employee issues and escalate as necessary

Ensure departmental invoices, purchase orders, and corporate credit card reconciliations are prepared, coded, and submitted accurately and in a timely manner

Manage Employee Recognition programs such as Caught in the Act, Longevity Awards and others as assigned

Serve as DiSC Epic-Wiley administrator, ensuring assessment links and results are sent to staff

Manage, order, and record supplies and equipment for program and/or department. Place service calls for and perform maintenance, as required

Develop and maintain HR resources, FAQs, and support documentation for employees

Support HR initiatives and projects as needed

Qualification

Human Resources experienceBenefits experienceWorkday experienceMicrosoft Office SuiteCustomer service skillsComputer proficiencyAttention to detailProblem-solvingConfidential information handling