JPMorganChase · 2 weeks ago
Infrastructure Engineer II - Managed File Transfer
Columbus, OH
Full-time
Onsite
Entry, Mid Level
2+ years expJPMorgan Chase, one of the oldest financial institutions, offers innovative financial solutions. As an Infrastructure Engineer II, you will develop expertise in software, applications, and technical processes related to infrastructure engineering, while providing support for configuring and provisioning new file transfer routes.
Asset ManagementBankingFinancial Services
Responsibilities
Carries out day to day work assignments with some guidance and within documented parameters
Provides support in configuring and provisioning new file transfer routes by setting up connection parameters, defining transfer protocols, establishing routing rules within file transfer platforms, and configuring source and destination endpoints, authentication mechanisms, and data transformation requirements
Directly supports customers and business users with complex questions or escalations through phones, emails, and chats
Serves as a point of contact during Major Incidents working with the Global Incident Management team and other partners providing information regarding client impacts, and product impacts
Maintains Senior leadership informed, providing periodic communications during the incident
Represents the team in meetings with clients and internal partners, including client calls, business reviews, RCA discussions, and project calls
Analyzes service cases and collaborate with stakeholders to prevent potential escalations or recurrence of past issues
Contribute expertise to the development of new support documentation, along with updating existing procedures
Qualification
Required
Formal training or certification on infrastructure engineering concepts and 2+ years applied experience
Understanding of cloud, virtualization, APIs, and software languages such as Python, Java, Bash, Shell
Proficient knowledge of risk and controls landscape, ensuring company-wide standards are met
Experience with configuring and troubleshooting file transfer protocols, ciphers, and encryption (FTP, SFTP, FTPS, AS2)
Experience in Production Support, testing and debugging of automated tasks (Apps, Systems, Infrastructure)
Experience with developing frameworks that reduce operational toil or application technical debt while maintaining a high degree of system availability
Knowledge of Linux, Shell scripting, PERL Scripting, and SQL
Preferred
Hands-on experience in incident management or production support environment
Experience working in the financial services industry supporting mission critical applications
Benefits
Comprehensive health care coverage
On-site health and wellness centers
A retirement savings plan
Backup childcare
Tuition reimbursement
Mental health support
Financial coaching
Company
JPMorganChase
With a history tracing its roots to 1799 in New York City, JPMorganChase is one of the world's oldest, largest, and best-known financial institutions—carrying forth the innovative spirit of our heritage firms in global operations across 100 markets.
10001+ employees
H1B Sponsorship
JPMorganChase has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3471)
2024 (3469)
2023 (3395)
2022 (3594)
2021 (2515)
2020 (2495)
Funding
Current Stage
Public CompanyTotal Funding
unknown1998-02-01IPO
Leadership Team
Allison Beer
CEO of Card Services and Connected Commerce
Dan Mendelson
CEO, Morgan Health
Recent News
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