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NEOGOV · 1 month ago

Revenue Recovery Officer Trainee

Throughout San Bernardino County, CA

Full-time

Onsite

Entry Level

$44K/yr - $58K/yr

1+ years exp

NEOGOV is seeking Revenue Recovery Officer Trainees to work within San Bernardino County's automated collections environment. The role involves managing delinquent accounts, resolving debts, and ensuring compliance with legal standards.

GovTechHuman ResourcesInformation TechnologySoftware

No H1B

Responsibilities

Managing large caseloads of delinquent accounts

Investigating, analyzing, and determining the best course of action in resolving debt

Establishing payment schedules

Interpreting court orders and laws to ensure compliance

Recommending court action as needed

Qualification

Accounts Receivable ExperienceCollections ExperienceMedical Billing ExperienceFair Debt Collections Practices ActFair Credit Reporting ActInterpersonal SkillsComputer SkillsMulti-tasking SkillsBilingual Skills (Spanish/English)Conflict Resolution SkillsWork Under Pressure

Required

Must possess one (1) year of full-time accounts receivable experience collecting on delinquent accounts which includes phone calls and/or personal contact with responsible party

Must possess one (1) year of full-time experience in a collections or fiscal environment, with primary duties that include setting up accounts, ensuring or confirming posting of payments to accounts, fielding related phone calls to answer general collection activity questions, collecting preliminary debtor information, accessing debtor account information, including similar activities in support of collections officers

Must possess one (1) year of full-time experience in medical billing processing and monitoring medical claims

A valid California Class C Driver License may be required to carry out the essential job-related functions of this position

A successful background check, including credit, is required prior to assignment

Candidates must indicate bilingual skills on the application and pass the Spanish Bilingual Test if they wish to be considered for bilingual (Spanish/English) positions