GardaWorld · 1 month ago
Surveillance Operations Analyst
Richardson, TX
Full-time
Onsite
New Grad, Entry Level
$22.50/hr - $22.50/hrGardaWorld is shaping the future of cash management, providing solutions in every phase of the cash supply chain. The Surveillance Operations Analyst will handle emergency and non-emergency calls, manage video surveillance and access control systems, and coordinate responses to security incidents.
Physical SecurityRisk ManagementSecurity
Responsibilities
Monitor CCTV, alarm signals, and access control systems for a network of facilities across North America
Verify security related alarms, dispatch first responders as needed, provide situation updates to security staff, and coordinate with local authorities
Maintain real-time knowledge of the location and the status of various security personnel
Create accurate communication logs and accurately report incidents in incident management databases
Provide situational awareness of issues occurring throughout the region through internet observation and news media reporting
Establish intergroup communication with other support elements to coordinate responses to security incidents
Utilize geographic information systems to ascertain potential risk and incidents that occur in the vicinity of the company's assets
Provide information for investigative purposes using data and information available in sensitive security databases
Support critical role of "incident reach-back" by facilitating the dissemination of information to mobilize the necessary resources to ensure that the regional staff can mitigate immediate risk and incidents
Utilize SharePoint sites and Microsoft Office Suite Programs to generate reports and access security related information
Make common sense decisions and exercise action during high tension and stressful situations
Conduct training of newly placed peers in all duties of the job, provide training updates to supervisory staff as needed
Interact in a positive manner with all employees, customers, consultants, and vendors
Conduct thorough analysis of security data and trends to identify vulnerabilities and recommend proactive security measures
Perform vulnerability assessments of physical security measures, such as perimeter fencing, access control systems, and surveillance cameras, to identify weaknesses and recommend improvements
Analyze existing security policies and procedures to ensure compliance with industry standards, regulatory requirements, and best practices
Identify gaps or inconsistencies in security policies and provide recommendations for updates or revisions
Recommend technological enhancements or upgrades to improve the overall security posture of the organization
Conduct simulations and scenario-based exercises to evaluate the effectiveness of emergency response plans and procedures
Qualification
Required
Must have a high school education or equivalent (GED)
Experience with multi-line phone systems
Comfortable using various computer systems simultaneously
Extensive knowledge of Microsoft Office Suite is mandatory
Ability to multi-task
Proficient computer skills including Microsoft Office and SharePoint
Proven experience in security monitoring, preferably in a corporate or industrial setting
Experience in Command Center Dispatch/Operator or High-Volume Call Center
Experience responding to commercial alarm systems and interpreting incoming signals
Experience with CCTV software platforms, identifying anomalous activity, and initiating an appropriate response
Highly effective oral and written communication skills
Active listening skills
Ability to assess and evaluate situations effectively
Ability to identify critical issues quickly and accurately
Attention to detail
Fast and accurate typing skills for efficient data entry and report generation
Benefits
Medical
Dental
Vision
Paid time off
401K plan
Employee discounts
And much more
Company
GardaWorld
Garda World Security Corporation provides security solutions, cash logistics, and risk consulting services.
Founded in 1984
10001+ employees
H1B Sponsorship
GardaWorld has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (2)
2023 (1)
2022 (2)
Funding
Current Stage
Late StageTotal Funding
$2.6B2025-11-05Debt Financing· $650M
2024-10-29Debt Financing· $1B
2024-07-22Debt Financing· $550M
Leadership Team
Stephan Cretier
Chairman, Founder, President and Chief Executive Officer
Recent News
Company data provided by crunchbase