Western Alliance Bank · 2 days ago
Product Manager, Card Payments - Association Banking
Chandler, AZ
Full-time
Onsite
Senior Level
5+ years expWestern Alliance Bank is a wholly owned subsidiary of Western Alliance Bancorporation, and they are seeking a Product Manager for Card Payments in Association Banking. The role involves managing the lifecycle of banking products, focusing on credit card processing and digital wallet solutions, while collaborating with various teams to enhance customer experience and meet regulatory standards.
BankingFinanceFinancial Services
Responsibilities
Evaluate current card processing capabilities, identify gaps, and develop solutions to remain competitive in the space by designing and delivering efficient merchant processing and payment acceptance via digital wallets (e.g. Apple Pay, Google Pay) for our clients, while optimizing interchange rates through network partnerships
Develop comprehensive documentation, create strategic roadmaps, and design the architecture, including gateway, processor, acquirers, monitoring, and reporting, for building advanced merchant processing capabilities and incorporating appropriate SaaS solutions
Partner with technology team to drive vendor discussions, facilitate rapid prototyping, and conduct thorough testing of new features. Ensure collaboration across stakeholders to translate concepts into actionable solutions, leading the implementation and successful rollout of features into production
Collaborate closely with risk, compliance, legal, and operations teams to conduct comprehensive pre-launch assessments and ensure all operational processes are thoroughly documented. Play a key role in aligning cross-functional requirements and mitigate risks to enable smooth and successful feature launches
Responsible for advancing card payment processing capabilities along with other HOA banking product key initiatives by contributing to the development of new features across multiple HOA banking products
Partner across the Product Management team to execute the Bank's strategic plan, to lead efforts to develop and operate profitable banking products. Meet all product development objectives, manage product health, and respond to market dynamics
Qualification
Required
Bachelor's degree in related field required
5+ years of experience in credit card processing, merchant acquiring, digital wallets (Apple Pay/Google Pay) and card payment technology like payment gateways, processors, and acquiring platforms
Advanced knowledge of general financial services or banking products and services
Advanced knowledge of applicable regulatory and legal compliance obligations, rules and regulations, industry standards and practices
Advanced knowledge of banking products, including treasury management, credit cards, as well as pricing dynamics. Market specific awareness
Advanced experience with Product Management Methodology including new product launches, road mapping, business cases, product enhancements, communication and marketing plans, and robust executive management presentations and reporting development
Strong understanding of payment networks (Visa, Mastercard, etc.), interchange optimization, pricing, fees, PCI DSS, state and network rules compliance
Proven experience in implementing client-facing payment solutions in banking or FinTech environments. Knowledge of tokenization, encryption, and fraud prevention technologies
Ability to manage multiple projects and deliver under tight timelines
Advanced speaking and writing communication skills
Occasional travel required
Benefits
Competitive salaries
An ownership stake in the company
Medical and dental insurance
Time off
A great 401k matching program
Tuition assistance program
An employee volunteer program
A wellness program
Company
Western Alliance Bank
Western Alliance Bank is a banking firm that offers commercial and business banking solutions.
Founded in 1994Phoenix, Arizona, USA
1001-5000 employees
H1B Sponsorship
Western Alliance Bank has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (42)
2024 (30)
2023 (49)
2022 (28)
2021 (13)
2020 (10)
Funding
Current Stage
Public CompanyTotal Funding
$400M2025-11-19Post Ipo Debt· $400M
2005-06-30IPO
Leadership Team
Tim Boothe
Chief Operating Officer
Barbara Kennedy
Chief Human Resources Officer
Recent News
Morningstar.com
2026-01-09
Company data provided by crunchbase