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Hoxton Circle · 1 month ago

HR Employee Services Specialist

Glen Allen, VA

Contract

Hybrid

New Grad, Entry Level

$18/hr - $20/hr

Hoxton Circle is seeking an HR Employee Services Specialist for a long-term contract position. The main focus of this role is to provide superior customer service and timely responses to employee inquiries regarding benefits, HR policy, payroll, and corporate practices.

EmploymentProfessional ServicesRecruitingStaffing Agency

Responsibilities

Timely and accurate response to telephone and email inquiries

Communication and coordination with employees, managers and supervisors regarding correction of errors and issues discovered, ensuring data integrity and adherence to corporate policy procedures and benefit plan documents

Provide guidance and assistance as needed, continually providing superior customer service

Provide forms and documentation as requested, prepare management reports as requested, and maintain files and records according to legal and corporate requirements, as well as other duties as they may be assigned

Provide feedback to management and staff regarding trends in employee concerns and issues, as they are discovered and noted

Qualification

Customer serviceData integrityCoordinationReport preparationCommunication

Required

Provide superior customer service with timely and accurate response to current and/or terminated Apex Internal employee questions and concerns about benefits, HR Policy, payroll, time entry, and basic corporate policies and practices

Timely and accurate response to telephone and email inquiries

Provide guidance and assistance as needed, continually providing superior customer service

Provide forms and documentation as requested, prepare management reports as requested, and maintain files and records according to legal and corporate requirements

Provide feedback to management and staff regarding trends in employee concerns and issues, as they are discovered and noted