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Amazon Web Services (AWS) · 2 weeks ago

ID - Install Tech (AWS GovCloud), Central ID - Install

Boardman, OR

Full-time

Onsite

Entry Level

$51K/yr - $113K/yr

2+ years exp

Amazon Web Services (AWS) is looking for an Install Handoff Technician to join their growing team within infrastructure operations. The role involves supporting large scale, enterprise class networks and assisting in the development of innovative ways to automate and scale the network while collaborating with internal customers and external vendors.

Agentic AIConsultingDevOpsInformation TechnologySoftwareWeb Development

No H1B

U.S. Citizen Only

Responsibilities

Work closely with our Network Engineering & Network Technical Project Manager teams to ensure fast, smooth rollout of established designs and products

Collaboration with various stake holders to remove project obstacles

Report current status via ticketing system, status reports, email and slack

Manage work and priorities through ticketing system and workflows to complete customer requests and projects

Maintain accurate records and document problems and processes to successfully draft and execute changes within data centers

Troubleshoot networking, routing and inter connectivity issues, including troubleshooting of network device configuration and low level application interaction

Troubleshooting cabling infrastructure connectivity issues, including patch panels and patch cords

Remediating small scale hardware failures related to cabling infrastructure connectivity issues, including patch panels and patch cords

Participate in the migration, basic configuration and rollout of new or upgraded hardware

Exhibit quality workmanship on all work and maintain site cleanliness

Carry a cell phone for communication, information, and emergencies

Up to 50% travel within geographical work area may be required; some travel outside traditional work area may be requested

Qualification

Computer hardware troubleshootingComputer networkingNetwork implementationTroubleshooting cabling infrastructureCustomer service

Required

2+ years of computer hardware troubleshooting and repair experience

1+ years of computer networking experience

High school or equivalent diploma

Preferred

Experience dealing effectively with customers during problem resolution and operating efficiently under pressure

Benefits

Lump sum stipend will be provided to eligible candidates who relocate for this position

A full range of medical, financial, and/or other benefits

Company

Amazon Web Services (AWS)

Glassdoor3.8

Launched in 2006, Amazon Web Services (AWS) began exposing key infrastructure services to businesses in the form of web services -- now widely known as cloud computing.

Founded in 2002

Seattle, Washington, USA

10001+ employees