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Valley Bank · 3 days ago

Retail Seasonal Associate

New York, NY

Full-time

Onsite

New Grad, Entry Level

Valley Bank is seeking a Retail Seasonal Associate to support sales and service activities within the banking office. The role involves providing banking solutions, processing transactions, and ensuring high-quality customer service while complying with operational procedures.

Banking

H1B Sponsor Likely

Responsibilities

Ability to perform all transactions required by a customer and use appropriate technology to provide services effectively and efficiently

Services customers by processing deposits and withdrawals such as loan payments, holiday club payments and savings

Sells money orders and cashiers' checks

Performs duties related to processing or balancing individual cash box and the office work as necessary or assigned. Files signature cards and completing end of the day proof. Maintain and balance a cash box

Ability to utilize technology such as Teller Scanning Equipment, Cash Recycling and Cash Dispensing machines and support customers in the use of Coin Machines

Responsible for meeting customer expectations, achieving service quality standards and mystery shop expectations

Maintains knowledge and compliance with the Bank's Code of Conduct and all policies and procedures

Qualification

Customer Service SkillsAnalytical SkillsProblem Solving SkillsVerbal CommunicationWritten CommunicationOrganizational SkillsProficient Computer SkillsInterpersonal SkillsDecision Making

Required

Ability to perform all transactions required by a customer and use appropriate technology to provide services effectively and efficiently

Services customers by processing deposits and withdrawals such as loan payments, holiday club payments and savings

Sells money orders and cashiers' checks

Performs duties related to processing or balancing individual cash box and the office work as necessary or assigned

Files signature cards and completing end of the day proof

Maintain and balance a cash box

Ability to utilize technology such as Teller Scanning Equipment, Cash Recycling and Cash Dispensing machines and support customers in the use of Coin Machines

Responsible for meeting customer expectations, achieving service quality standards and mystery shop expectations

Maintains knowledge and compliance with the Bank's Code of Conduct and all policies and procedures

Excellent verbal and written communication

Excellent interpersonal - customer service skills, attentiveness, information retention, tact and diplomacy in dealing with both customers and employees

Strong analytical, problem solving, and decision-making skills

Detail oriented, strong organizational skills, and high degree of accuracy

Ability to handle multiple projects simultaneously

Ability to interpret a variety of instructions furnished in written, oral, diagram or scheduled form

Provides strong Customer Service Skills with the ability to engage customers in conversation regarding products and services

The ability to make sound decisions

Proficient computer skills

High School Diploma, GED or currently attending high school or college

Preferred

Prior cash handling and/or customer service experience preferred

Company

Valley Bank

Glassdoor3.2

Valley National Bank is a regional financial institution

Founded in 1927

Wayne, New Jersey, USA

1001-5000 employees

https://www.valley.com/

H1B Sponsorship

Valley Bank has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (18)

2024 (13)

2023 (7)

2022 (11)

2021 (5)

2020 (5)