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AIG · 5 hours ago

Underwriting Assistant

Atlanta, GA

Full-time

Onsite

Entry Level

1+ years exp

AIG is a global leader in commercial and personal insurance solutions, and they are seeking an Underwriting Assistant to support their underwriting process. This role involves working with underwriters to ensure accurate and timely underwriting, analyzing policy submissions, and assisting in the end-to-end processing of new and renewal business.

BankingFinancial ServicesInsurance

Responsibilities

This role works with the underwriters to ensure that underwriting is conducted within the standards and timeframes, including analyzing the policy submissions in detail to ensure policy issuance information is accurate and complete and conducting quality control checks to ensure adherence to division-specific guidelines and procedures

Partner with regional underwriters and/or more senior UW Support employees in the end-to-end processing of new and renewal business. Evaluates new and renewal submissions against prescribed criteria to determine completeness; documents outstanding items and include them in communication to an underwriter for review. Assists in the follow-up and securing of outstanding items from the broker

Works closely with underwriters and CoE partners to develop and deliver tailored solutions

Identify and resolve account alerts and blocks during the submission process to avoid account conflicts

Upon underwriting instructions, forwards individual lines of business to Shared Services for rating

Trains on and demonstrates proficiency in utilizing underwriting systems

Perform data analytics, remodeling, when necessary, referral documentation preparation and completion, as well as form checklist and working approval. This may include (depending on LOB):

Review location data and CAT modeling results that are reported accurately, as appropriate

Analyze loss information and financial statements to facilitate quote development. Pre-populate loss rating models

Assist with the issuance of quotes, binders, policies, endorsements, and cancellations within prescribed timelines

Requests individual policy filings as needed

Prepares policy writing instructions for Shared Services and premium billings

Manages bureau crits on assigned accounts and follows up with brokers on outstanding information

Prepare documents for reinsurance quotes for underwriting

Complete post-issuance policy review and document all discrepancies for review with Sr. UA, Team Lead or account underwriter. As agreed, forward discrepancies to Shared Services for correction

Assist underwriters with broker follow ups on outstanding subjectivities, including Legal Agreements, Collateral, Premium, UM/UIM-PIP forms. Update systems as required

Track premium booking and policy issuance to ensure LOB metrics are met. Escalate to Sr. UA, Team Lead or account underwriter as needed

Perform and apply knowledge of LOB underwriting rules and/or guidelines for pre-analysis support of submission in preparation for further analysis for quoting stage

Communicate account status to manager or underwriter to ensure completion of outstanding items needed to execute policy issuance and premium collection

Exhibit a customer service mindset by proactively engaging with internal and external clients; promptly responding to all phone calls and/or email correspondence

Maintain accurate and updated files for all accounts in accordance with internal service standards and procedures

Attend broker or client meetings as requested by underwriting

Consistently meet service levels agreements and metrics in terms of volume, accuracy, and quality

Qualification

Insurance experienceUnderwriting process knowledgeData analyticsMicrosoft OfficeClient servicingLearning agilityPrioritizingProblem solvingAttention to detail