BITCO Insurance Companies · 1 month ago
Assistant Vice President- Workers Compensation Claims
Davenport, IA
Full-time
Hybrid
Senior Level, Lead/Staff
10+ years expBITCO Insurance Companies is headquartered in Davenport, IA, and is currently seeking an Assistant Vice President of Workers' Compensation Claims. This role involves providing technical oversight of workers' compensation claims, managing claims processes, and driving strategic initiatives while ensuring compliance and promoting a culture of excellence within the Claims department.
Insurance
Responsibilities
Provide leadership and direction to claims staff, overseeing the handling of workers' compensation claims including resource allocation, and workflow management. Implement best practices and processes to optimize claims handling efficiency and quality
Directs and supervises highly complex workers' compensation claims
Supervises and participates in the direction of assigned claims team to meet the needs of internal and external customers
Reviews, analyzes, and interprets policy conditions, exclusions and endorsements to resolve complicated coverage issues and/or highly complex workers' compensation claims
Reviews and evaluates claim reserves to ensure that every claim reserve properly reflects the potential exposure
Supervises the preparation and submission of workers' compensation reinsurance reporting
Directs team members and may be consulted regarding the retention of outside counsel or experts to properly investigate claims and secure necessary information and evidentiary materials to allow us to properly evaluate compensability, coverage and other legal issues
Ensures team members are providing proper documentation of claim investigations and claims handling activities
Manage and oversee workers' compensation EDI reporting for all jurisdictions
Provides direction and authority to Regional Claims staff to negotiate, settle, and resolve claims with attorneys, claimants and insureds; ensuring appropriate claims resolution documents are secured
Maintains a very diverse knowledge of workers' compensation regulatory and jurisdictional requirements
Coordinates with management to ensure proper assignment to claims team to persons who have the appropriate skills, abilities and interests to perform all the job responsibilities
Establish workers' compensation performance measures and metrics to evaluate Claims department performance
Provides oversight and ensures compliance with Centers for Medicare & Medicaid Services secondary payer statue and mandatory Section 111 reporting
Coordinates with and assists claims management in carrying out personnel and salary administration involving persons under their supervision
Provides appropriate workers' compensation training for assigned claims team
As a management representative, consistently acts in the best interest of BITCO and provides leadership and communication to actively promote BITCO's mission, values, and culture
Perform other duties and special projects as assigned
Qualification
Required
Bachelor's degree in business, insurance or related field
10+ years of claims experience in the following areas: Commercial Workers' Compensation, Complex Coverage, Claims Administration, Claims Settlement
5+ years of proven leadership experience with a track record of effectively managing teams and driving results
Must be service-oriented, with the ability to provide prompt, efficient, and effective claims and customer service
Strong strategic thinking skills with the ability to develop and execute plans to achieve business objectives
Strong verbal and written communication skills, both internally within the team and externally
Proven ability to stay organized and meet deadlines
Some overnight travel is required
Authorized to work in the United States
Valid Driver's License with acceptable Motor Vehicle Report
Preferred
Chartered Property Casualty Insurance (CPCU), Associate in Claims (AIC), or similar professional designation highly regarded
Benefits
Competitive salary and benefits
Paid Time Off and 12 paid holidays a year
Health, dental, and vision insurance
Company paid life insurance – 2x annual earnings
Old Republic 401(k) Savings and Profit Sharing Plan
Education and training opportunities
Insurance designations encouraged with financial assistance available
Daily two-hour flexible start and end time for 7.5-hour workday
Employee Fitness Program
Company
BITCO Insurance Companies
Provides quality insurance services to special industries including construction, forest products and oil & gas. It is a sub-organization of Old Republic International Corporation.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Michael Vance
Sr. Vice President Information Technology / Chief Information Officer
Steve Agey
EVP Chief Underwriting Officer
Recent News
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