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Amazon · 2 days ago

Atlassian Admin Engineer, Amazon Leo

Bellevue, WA

Full-time

Onsite

Mid Level

$104K/yr - $185K/yr

Amazon is seeking an Atlassian Administrator for its Amazon Leo project, which aims to provide reliable internet via satellite. The role involves operating and improving Tier-1 services, managing Atlassian tools like Jira and Confluence, and developing custom solutions and integrations.

Artificial Intelligence (AI)DeliveryE-CommerceFoundational AIRetail

No H1B

U.S. Citizen Only

Responsibilities

Subject Matter Expert on all workflows end-to-end, customizations, marketplace apps, management and configuration in Atlassian

Upgrade, configure, operate, and support Jira, Confluence, Bitbucket, and Bamboo services

Develop customized solutions, including design, implementation, quality control, end-to-end testing plans in multiple environments (dev/test/stage/prod), troubleshooting and bug fixing. These solutions may require custom code development, API creation, and integration with other AWS services

Troubleshoot application issues and add-on integration issues in the Atlassian implementation

Determine ways to optimize/improve setup and workflows, as well as identify where functionality may or may not meet user requests

Develop metrics dashboards and advanced filters to provide end-users and business leadership with meaningful operational/performance metrics and status reports

Install, manage and administer add-ons, plugins, and extensions for Atlassian Data Center products

Develop process workflows for Jira including field configurations, screen schemes, permission schemes and notification schemes

Research, Diagnose, and Monitor performance bottlenecks

Write documentation and provide technical training for cross-functional teams