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Insomniac Events · 2 weeks ago

Insomniac - E-commerce Merchandising Manager

Los Angeles, CA

Full-time

Hybrid

Mid, Senior Level

$80K/yr - $100K/yr

3+ years exp

Insomniac Events is a leading producer of innovative music festivals and events. They are seeking an E-commerce Merchandising Manager to oversee the growth and performance of their online store, ensuring a seamless shopping experience while collaborating with cross-functional teams.

ConcertsMedia and EntertainmentMusicPerforming Arts

No H1B

Responsibilities

Own day-to-day site merchandising: homepage, product categorization, navigation, and promotional storytelling

Partner with Design, Production, and Planning teams to ensure accurate and timely product launches

Oversee Ecommerce calendar, aligning product drops and campaigns with marketing and festival timelines

Develop strategies to optimize site performance, conversion, and average order value through data-driven decision

Monitor inventory levels and recommend actions to maximize sell-through

Collaborate with Creative on product photography, PDP copy, and digital assets to ensure consistent brand expression

Analyze site metrics (traffic, conversion, bounce, cart abandonment) and translate insights into actionable improvements

Manage promotional cadence, pricing strategies, and discount programs in alignment with business goals

Support customer experience initiatives by partnering with Ops/CS teams to address feedback and pain points

Assist in long-term Ecommerce roadmap development, providing input on platform functionality and enhancements

Train and provide support in onboarding team members, clients, vendors and partners when needed

All other projects and initiatives as identified

Qualification

Ecommerce merchandisingShopify proficiencyData-driven decision makingOnline merchandising best practicesAnalytics tools proficiencyCross-functional team coordinationPassion for musicCommunicationOrganizational skillsProblem-solving skills