AFSCME · 1 month ago
Membership Data and PC Manager
Harrisburg, PA
Full-time
Onsite
Mid Level
4+ years expAFSCME is responsible for managing data operations and technical implementation of their Unionware System. The Membership Data and PC Manager will oversee data integrity, manage vendor relationships, provide technical support, and produce member data reports for stakeholders.
AssociationNon Profit
Responsibilities
Manage the operation of Council 13’s membership and dues information database (Unionware)
Track, report, and analyze member data to support stakeholder decision-making
Manage the tracking and distribution of dues and bargaining files for processing and oversee data processing workflow
Provide data cleansing support for large data sets
Provide training and technical assistance to resolve database-related issues for users
Assist leadership in the preparation of data reports
Document business processes and procedures
Ensure the integrity and confidentiality of all databases and related systems
Provide entry-level PC support to staff, including setup of workstations, installation of standard software, troubleshooting hardware and connectivity issues, and assisting with password or account access problems
Maintain an inventory of computer equipment and coordinate with IT vendors for repairs, replacements, or upgrades
Support end users with questions related to Microsoft Office, email configuration, and basic network access
Manage relationships with data and IT vendors, escalating issues that require immediate resolution
Other duties as required
Qualification
Required
Bachelor's degree, and four (4) years of experience working in a data-related position; or equivalent combination of education and/or experience
Experience in membership data systems
Experience with Microsoft Office; specifically, Excel
Strong data management and analytical skills
Demonstrated project management skills; ability to manage complex projects, prioritize, and multi-task
Ability to troubleshoot any data-related problems
Excellent data management knowledge
Effective communication skills and the ability to explain complex technical information in a nontechnical, easy-to-understand way
Must have the ability to relate to and work with diverse groups of people; ability to work independently within the context of a plan
Basic understanding of computer hardware, operating systems, and end-user support
Preferred
SQL skills preferred
Familiarity with Unionware and/or Access Databases a plus
Prior helpdesk or technical support experience a plus
Company
AFSCME
AFSCME is the nation’s largest and fastest growing public services employees union with more than 1.6 million working and retired members.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Angela Seward
ACCOUNTING CLERK II
J Michael Downey
President Rhode Island Council 94 AFSCME,AFL/CIO
Recent News
The Philadelphia Inquirer
2025-08-27
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2025-04-10
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