National Network Manager jobs in United States
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East Coast Facilities, Inc. · 1 month ago

National Network Manager

positionWest Park, FL
timeFull-time
remoteOnsite
seniorityMid, Senior Level

East Coast Facilities, Inc. is seeking a National Network Manager to oversee and manage their nationwide network of subcontractors. This pivotal role involves ensuring effective service delivery, maintaining relationships with subcontractors, and overseeing compliance and performance to meet client requirements.

Facilities Support ServicesLandscaping

Responsibilities

Develop and manage relationships with subcontractors across the nation to ensure the delivery of high-quality services
Oversee and coordinate the operational aspects of the subcontractor network, ensuring compliance with contractual obligations and service level agreements (SLAs)
Conduct regular performance reviews and audits of subcontractor activities to ensure adherence to company standards and client expectations
Act as the primary point of contact for subcontractors, addressing and resolving any issues or disputes that arise
Collaborate with sales and client service teams to align subcontractor capabilities with current and future client needs
Manage Requests for Proposals (RFPs), write and deliver estimates to clients, and ensure timely and accurate submission of proposals
Oversee and manage quality control initiatives across all subcontractor operations to ensure consistency and client satisfaction
Develop and implement strategies for expanding and optimizing the subcontractor network
Ensure all subcontractors comply with relevant laws, regulations, and company policies
Facilitate training and development initiatives for subcontractors to enhance service delivery and compliance
Manage subcontractor contracts, negotiations, and renewals
Analyze network performance data to identify trends, opportunities for improvement, and risk mitigation strategies

Qualification

Subcontractor managementService delivery processesContract managementData analysisProposal writingMicrosoft Office SuiteAnalytical skillsFluent SpanishCommunication skillsNegotiation skillsRelationship-buildingProblem-solving skillsProject management

Required

Proven experience as a Network Manager, Vendor Manager, or similar role in a service-oriented industry
Strong understanding of subcontractor management and service delivery processes
Ability to write, analyze, and deliver accurate cost estimates and proposals
Proficiency in the Microsoft Office Suite (Excel, Word, Outlook, PowerPoint, and Teams) is required
Excellent communication, negotiation, and relationship-building skills
Ability to manage multiple projects and priorities in a fast-paced environment
Strong analytical and problem-solving skills
Proficient in data analysis and performance metrics
Bachelor's degree in Business Administration, Operations Management, or a related field
Experience in contract management and compliance oversight
Proficiency in English is required
The employee must have a valid driver's license and driving record that meets our underwriting standards

Preferred

Ability to speak fluent Spanish is highly beneficial

Company

East Coast Facilities, Inc.

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East Coast Facilities provides comprehensive facility maintenance services for their client-owned or managed locations.
dateFounded in 2014
location
Allentown, Pennsylvania, USA
people-size1001-5000 employees
web-link
http://eastcoastfacilities.com/

Funding

Current Stage
Late Stage

Leadership Team

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Joshua Steven Gámez
CEO
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Company data provided by crunchbase