LPL Financial · 16 hours ago
Client Service Associate
Greater Richmond Region
Full-time
Onsite
Entry Level
$22.82/hr - $38.04/hr
2+ years expLPL Financial is among the fastest growing wealth management firms in the U.S., empowering professionals to shape their success while helping clients pursue their financial goals. The Client Service Associate plays a crucial role in supporting financial advisors and ensuring an exceptional client experience through various administrative and operational tasks.
FinanceFinancial Services
Responsibilities
Serve as the first point of contact for clients, providing friendly and professional assistance via phone, email and in person
Schedule and confirm client meetings, prepare necessary documentation, and assist with follow-ups
Address general client inquires related to account maintenance, statements, and online access
Ensure timely and accurate processing of client requests, such as beneficiary updates, address changes, RMDs, and account transfers
Maintain strict confidentiality regarding client information and adhere to compliance guidelines
Manage calendars, coordinate appointments, and organize client review meetings for financial advisors
Prepare, proofread, and distribute reports, presentations and correspondence
Maintain and update client records in the firm’s CRM system, ensuring data accuracy
Handle incoming and outgoing mail, including scanning and filing important documents
Order office supplies and assist with general office upkeep
Process new account paperwork, ensuring all required documentation is completed and compliant
Assist in maintaining compliance records, ensuring adherence to FINRA, SEC and firm policies
Support the team in monitoring client accounts for accuracy and resolving administrative issues
Coordinating with custodians, fund companies, and other financial institutions to process transactions and resolve client account issues
Assist in organizing client appreciation events, webinars, and educational seminars
Help manage social media updates, newsletters, and other client communication initiatives
Qualification
Required
2+ years of experience in a financial services or administrative support role
Minimum 2 years previous experience utilizing Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
Strong organizational skills with a keen attention to detail
Excellent verbal and written communication skills
Strong problem-solving skills, and the ability to work both independently and with a team
High level of professionalism, discretion, and ethical conduct
Preferred
Ability to learn and use CRM systems
Series 7 and 66
Associate or bachelor's degree, preferably in business, accounting or finance
Benefits
401K matching
Health benefits
Employee stock options
Paid time off
Volunteer time off
Company
LPL Financial
LPL Financial provides investment solutions and tools for independent financial advisors.
5001-10000 employees
H1B Sponsorship
LPL Financial has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (106)
2024 (105)
2023 (122)
2022 (127)
2021 (65)
2020 (44)
Funding
Current Stage
Public CompanyTotal Funding
$2.5B2025-03-31Post Ipo Equity· $1.5B
2024-06-03Post Ipo Debt· $1B
2010-11-18IPO
Leadership Team
Rich Steinmeier
Interim CEO
Sid Vyas
Chief Technology Officer/EVP
Recent News
2026-01-13
2026-01-12
Investment News
2026-01-11
Company data provided by crunchbase