Summer Intern – IT Support Engineer jobs in United States
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Insmed Incorporated · 3 days ago

Summer Intern – IT Support Engineer

Insmed Incorporated is a global biopharmaceutical company dedicated to transforming the lives of patients with serious and rare diseases. They are seeking a Summer Intern - IT Support Engineer to assist the IT department with day-to-day technical operations and project-based initiatives, providing hands-on experience in enterprise IT support.

BiotechnologyMedicalPharmaceutical
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Growth Opportunities
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H1B Sponsor Likelynote

Responsibilities

Manage and resolve IT support tickets via ServiceNow, ensuring prompt and clear documentation of issues and solutions
Image, configure, and deploy Windows and Mac (JAMF) devices for users and new hires
Provide first-level troubleshooting for hardware, software, and network issues, escalating to senior staff as needed
Support Active Directory management, including user account creation, password resets, and access group changes
Participate in current IT projects, such as new system deployments, upgrades, or process improvement initiatives
Help maintain IT security by following established protocols and reporting any issues to senior staff

Qualification

IT supportWindows deploymentMac deploymentServiceNowActive DirectoryNetworking fundamentalsMicrosoft Office SuiteCommunication skillsTime managementProblem-solvingTeam collaboration

Required

Current student working on a Bachelor's or Master's degree in Information Technology, Computer Science, or a related field
Basic familiarity with common operating systems (Windows, macOS), networking fundamentals, and enterprise software
Strong verbal and written communication skills, with the ability to document processes and problem resolutions effectively
Highly organized with strong attention to detail, reliability, and time management
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
Ability to work independently, as well as collaboratively within a diverse team and in a fast-paced environment
Enthusiasm for IT support operations, problem-solving, and continuous learning

Preferred

Previous experience with help desk systems or endpoint management

Benefits

Paid company holidays
Hands-on learning in real-world projects
Networking opportunities with leaders and social events with your peers
Mentorship and professional development
A final presentation to celebrate your contributions
Access to office amenities for those who are not remote

Company

Insmed Incorporated

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Insmed is a people-first global biopharmaceutical company striving to deliver first- and best-in-class therapies to transform the lives of patients facing serious diseases.

H1B Sponsorship

Insmed Incorporated has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (20)
2024 (6)
2023 (14)
2022 (8)
2021 (1)
2020 (5)

Funding

Current Stage
Public Company
Total Funding
$4.56B
Key Investors
CureDuchenne Ventures
2025-06-11Post Ipo Equity· $750M
2024-05-30Post Ipo Equity· $650M
2023-05-08Post Ipo Equity· $0.5M

Leadership Team

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Will Lewis
Chairman and Chief Executive officer
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Walter R. Perkins
Chief Technology Officer
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Company data provided by crunchbase