Apply on Employer Site

NetSuite · 1 month ago

Specialist Technical Account Manager - Federal

United States

Full-time

Remote

Senior Level, Lead/Staff

10+ years exp

NetSuite is seeking a Specialist Technical Account Manager - Federal to partner, influence, and support project and leadership teams in strategy development and execution. The role involves providing subject matter expertise in Oracle Products, acting as a trusted technical advisor, and ensuring the successful implementation of customer requirements.

Cloud ComputingComputerCRMiOSSaaSSoftware

No H1B

U.S. Citizen Only

Responsibilities

Client advocate that provides guidance around product expertise and translates Customer needs/requirements into integrated solutions

Responsible for understanding and translating Customers business requirements into specific systems, applications, or process designs

Able to do fit gap analysis of customers cloud environment and come up with a roadmap to transition and implement a best fit solution that meets customer requirements

Act as an advocate for the Customer

Excellent understanding of Oracle Product set (Fusion, OCI, on-prem) to be able to enable business process transformation discussions with the Customer and with internal teams

Be able to manage the communication and bring needed focus from various teams in ensuring project follows standard lifecycle from discovery, design, development, implementation, testing to go-live activities (SDLC)