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ISYS Solutions, Inc. · 1 month ago

SATCOM IP Network Support Specialist

US-UT-Hill Air Force Base

Full-time

Onsite

Entry, Mid Level

$50K/yr - $59K/yr

2+ years exp

I2X Technologies is a reputable technology services company focused on supporting Federal Government initiatives. They are seeking a SATCOM IP Network Support Specialist to provide essential support for SATCOM and IP network activities at Scott AFB, IL, ensuring effective network operations and troubleshooting.

AssociationCommunitiesMedical

Comp. & Benefits

No H1B

Security Clearance Required

U.S. Citizen Only

Responsibilities

Create and update tickets utilizing DISA ticketing applications to aid in customer problem tracking and resolution in all aspects of the network integral to our clients Baseband, IF and RF communications

Monitor network events and element management failures in real-time on a 24x7x365 basis

Perform IP network support to include configuration of routers, switches, firewalls and voice equipment

Perform IP satellite modem support to include configuration and issue of option/boot/RSP files

Remotely access and de-access customers into the IP/SATCOM networks

Work with DoD SATCOM Gateway facilities and deployed operators to troubleshoot and resolve SATCOM and IP network issues

Verify equipment is operating in the baseline configuration

Remotely provide global equipment configurations at DoD SATCOM Gateways utilizing the Satellite Access Authorization (SAA) and Gateway Access Authorization (GAA)

Qualification

IP network supportSATCOM architectureDoD-8570 IAT Level 2Router configurationFirewall configurationVoice equipment configurationProblem trackingCustomer supportTeam collaborationCommunication skills