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Cart.com · 3 days ago

Quality Operations Specialist, Fulfillment

Bethlehem, PA

Full-time

Onsite

Entry Level

1+ years exp

Cart.com is one of the fastest growing commerce enablement companies in the world, providing infrastructure for B2C, B2B, and public sector organizations. The Quality Operations Specialist will support quality and compliance within fulfillment centers by managing documentation workflows, assisting with audits, and ensuring operational compliance with cGMP standards.

AnalyticsInformation TechnologyLogisticsSoftwareSupply Chain Management

No H1B

Hiring Manager

Victoria Salinas Renegar

Responsibilities

Support 2 distribution centers working onsite in both on different days, depending on business needs. Additional travel expenses to support both facilities will be covered

Support document control processes including SOP updates, audit trails, and compliance logs

Maintain and archive quality documentation in accordance with 21 CFR 210 & 211 and internal standards

Assist with internal audits, quality checks, and facility inspections

Monitor and record temperature logs and other environmental data

Support CAPA (Corrective and Preventive Action) processes by tracking action items and maintaining documentation

Partner with Quality Supervisors and Operations team to uphold compliance standards and maintain documentation accuracy

Assist in the preparation of audit materials and respond to documentation requests from internal and external auditors

Provide clerical and operational support for the Quality department’s training programs, including sign-off tracking and new-hire onboarding checklists

Qualification

CGMP complianceDocument controlDocumentation PracticesMicrosoft ExcelAudit preparationOrganizational skillsEffective communicationTime management

Required

1+ years of experience in quality, documentation, inventory control, or compliance support within a warehouse, cold storage, or manufacturing environment (or relevant education as substitution for experience)

Detail-oriented with a passion for organization and process consistency

Comfortable working in a fast-paced warehouse environment with cold storage zones

An effective communicator who collaborates cross-functionally with quality, operations, and maintenance teams

Able to handle highly regulated environments and confidential documentation with professionalism

Excited to grow in the quality and compliance field within a dynamic logistics setting

Support document control processes including SOP updates, audit trails, and compliance logs

Maintain and archive quality documentation in accordance with 21 CFR 210 & 211 and internal standards

Assist with internal audits, quality checks, and facility inspections

Monitor and record temperature logs and other environmental data

Support CAPA (Corrective and Preventive Action) processes by tracking action items and maintaining documentation

Partner with Quality Supervisors and Operations team to uphold compliance standards and maintain documentation accuracy

Assist in the preparation of audit materials and respond to documentation requests from internal and external auditors

Provide clerical and operational support for the Quality department's training programs, including sign-off tracking and new-hire onboarding checklists

Experience with Microsoft Excel, SharePoint, and document control systems

Strong organizational and time management skills

Comfortable working in cold environments (-20°C to -90°C) for short periods of time if needed

Ability to lift up to 40 lbs occasionally

Able to work in cold storage environments for short durations

Must follow strict safety protocols in regulated operational settings