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Deluxe · 1 day ago

Risk Audit Specialist - Merchant Services

Fort Worth, TX

Full-time

Onsite

Entry Level

2+ years exp

Deluxe is a company that provides complete payment processing solutions. The Risk Audit Specialist will identify and mitigate financial risks by reviewing and investigating account activity, ensuring compliance, and monitoring high-risk merchants.

Email MarketingFinancial ServicesInformation TechnologyPaymentsSEOSmall and Medium BusinessesWeb Hosting

H1B Sponsor Likely

Responsibilities

Monitor daily merchant transaction exceptions

Assess and gather additional information to make sound business decisions

Process daily release of funds via suspense system

Update online systems with account status, and contact customers to review policies and procedures

Maintain departmental spreadsheets of data for reporting purposes. Reports include Audit Log-Monthly summary of all accounts investigated

Member Alert to Control High-Risk Merchants

Update merchant matches and placements on Terminated Merchant File

Input information into systems like Proprietary Merchant System, Suspense System, Loss Prevention Online, SAM, Vital, and FDR regarding account status and investigation notes

You must be flexible in working additional hours in the evening, holidays, and weekends

Qualification

Risk assessmentData analysisRegulatory complianceCustomer serviceMathematical conceptsCommunication skillsAttention to detailProblem-solving

Required

HS/GED AND 2 years of relevant experience

Customer service experience

Ability to work with mathematical concepts such as probability and statistical inference

Competently analyze and prioritize information to make appropriate recommendations

Committed to meeting quality standards

Trusted to keep sensitive information secure

Must be 18 years of age or older

Preferred

Associate's Degree

Card issuer or merchant acquirer experience

Listen and respond effectively to customers

Benefits

401K

Medical

Dental

Vision

Time off

Volunteer time off

Paid maternity/paternity leave

Tuition reimbursement

Healthcare (Medical, Dental, Vision)

Paid Time Off, Volunteer Time Off, and Holidays

Employer-Matched Retirement Plan

Employee Stock Purchase Plan

Short-Term and Long-Term Disability

Infertility Treatment, Adoption and Surrogacy Assistance

Tuition Reimbursement

Company

Deluxe

Glassdoor3.1

Deluxe is a finacial services company that provides financial institutions deepen customer relationships through technology solutions.

Founded in 1915

Minneapolis, Minnesota, USA

5001-10000 employees

http://www.deluxe.com

H1B Sponsorship

Deluxe has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (16)

2024 (22)

2023 (19)

2022 (9)

2021 (13)

2020 (14)