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BankUnited · 1 day ago

Payments Ops Analyst I (Remote)

United States

Full-time

Remote

Senior Level

5+ years exp

BankUnited is a financial institution seeking a Payments Ops Analyst I to perform daily banking functions in a remote environment. This role focuses on ACH, Wire, and RTP processing while ensuring excellent customer service and adherence to regulatory requirements.

BankingFinanceFinancial Services

Diversity & Inclusion

Responsibilities

Responsible for performing assigned functions in a remote work environment

Processes entries and may perform input/maintenance to support assigned functions and to correct errors

Ensures that all functions are delivered to both internal/external customers with optimal efficiency and excellent customer service

Ensures all applicable reports are reconciled daily and unresolved differences are brought to the attention of the management team and researched within the specified time frames in accordance with bank standards and regulatory requirements

Accurate and timely input into the Daily Function Log, Flash Reports and Capacity Model time sheets

Contributes to the team's success by meeting established Service Level Agreements

Assists branch and business line employees with questions and/or procedural issues

Recommend revisions to department procedures to comply with business, regulatory and process improvement changes

Advises management of deviations from standard operating procedures and makes recommendations for corrective action to remediate issues

Attends scheduled meetings, provides input and communicates key information

Assists with training of other employees as assigned by management

Cross-trained on other department functions and may perform those functions in a back-up role for limited periods

Contributor in departmental and bank-wide projects for business improvement and cost reduction or avoidance

Builds cohesive relationships within Operations, Retail Branch Network, Customer Care Center, Treasury Management, BSA, Compliance, Accounting, Information Technology, Project Management and other key internal departments

Supports the Deposit Operations Strategic Business Plan by achieving assigned goals

Performs additional responsibilities as assigned or required by management

Adheres to and complies with applicable, federal and state laws, regulations and guidance, including those related to anti-money laundering (i.e. Bank Secrecy Act, US PATRIOT Act, etc.)

Adheres to Bank policies and procedures and completes required training

Identifies and reports suspicious activity

Qualification

ACH ProcessingWire ProcessingRTP ProcessingDeposit Operations ExperienceInterpersonal SkillsProblem-Solving AbilityEffective CommunicationCollaboration Skills

Required

Bachelor's Degree or equivalent work experience required

5 - 7 years job experience in Deposit Operations at a Retail or Commercial Bank and/or combination of job experience and proven ability to perform high level ACH/Wire functions required

Proven tactical skills, excellent interpersonal skills and demonstrated problem-solving ability

Effective communications skills are critical requirement of this position

Demonstrated ability to champion and support operational efforts

Ability to effectively collaborate with others and accept challenging assignments

Applicant must be willing to work the as needed 10pm to 7pm EST or 12 noon to 9pm EST shift as needed