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Berkley Technology Services · 1 month ago

Agency Experience Manager

United States

Full-time

Remote

Mid Level

$110K/yr - $125K/yr

3+ years exp

Berkley One is a modern insurance provider focused on delivering personalized risk and claims management for affluent clients. The Agency Experience Manager will drive successful relationships with agency partners, execute management strategies, and lead business planning to achieve growth and profit targets.

Information TechnologyProject ManagementSoftware

No H1B

Responsibilities

Execute agency management strategies, including distribution management activities, in order to meet or exceed growth and profit targets by state and by agent/broker

In assigned geography, identify and appoint new agent/broker partners who will positively contribute to the growth of Berkley One. As well as manage out non-performing agents

Lead agency business planning, including new business, retention, hit ratio, profit, efficiency and other targets

Execute activities and projects relative to business development, lead generation, networking and events, campaign management and brand building

Travel throughout the assigned territory is required and averages 60% of each week

Provide quote coaching and other new business assistance to agency partners

Track agency partner financial performance and pro-actively adjust strategies and tactics to leverage opportunities, revenue generation and the establishment of the Berkley One brand

Build successful connections between agency partners and relevant Berkley One functions in order to deliver exceptional customer service

Contribute to build of distribution capabilities in support of Berkley One’s business strategies and goals

Performs other duties as assigned

Qualification

Agency management experienceMarketing strategy experienceSales team collaborationHigh net worth insuranceExceptional communication skillsCustomer empathyProcess optimizationCuriosityOrganizational skills