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Walgreens · 9 hours ago

Account Manager, Contract Development & PBM

Deerfield, IL

Full-time, Contract

Hybrid

Mid, Senior Level

$92K/yr - $148K/yr

2+ years exp

Walgreens is a leading pharmacy chain serving nearly 9 million customers daily. The Account Manager for Contract Development & PBM will manage PBM client relationships, negotiate contracts, and identify revenue expansion opportunities while collaborating with internal teams to ensure compliance and effective proposal development.

Consumer GoodsHealth CarePharmaceuticalRetail

Responsibilities

Provide Account management function for assigned PBM clients, including:

Work with client to provide solutions for critical needs

Identify opportunities to increase revenue through the sale of new products and services or expanding access to existing products and services while optimizing or exiting a business that is not profitable

Transition the client relationship from financial/transactional to solutions orientated

Provide contracting support to Sales for Health Plan and employer opportunities

Maximize the value a client brings to Walgreens by developing new and innovative ways to partner with the client and identifying opportunities to expand services

Develops specific account knowledge and understanding of contractual terms and actual performance to assist

Partners with the sales team to develop and enhance account strategies, pricing, and contract language for health plan and employer clients

Develops and manages account proposals related to products and services for assigned customer segments and accounts

Collaborates with Contract Directors to ensure consistency in all contracting efforts to ensure compliance and uniformity with company objectives and/or regulatory requirements

Negotiates small contracts and books of business

Develops an understanding of the competitive landscape, customer issues and business strategies that affect designated accounts and contracts. Strong knowledge and understanding of departmental data, business metrics, and operational processes

Informs next-level management of contract risks for assigned contracts. Recommends course of action to reduce/minimize risk to the organization

Develops proposals and contracts that comply with Divisional goals and objectives and corporate policies and procedures. Consult with legal to draft specific contract language that meets business objectives as needed

Collaborates with the Sales team in reviewing and approving account proposals for Health Plans and employers

Ensures account proposals are accurate and completed per defined service levels to meet internal and external customer timelines

Presents proposals, benchmarks, and strategies to governing committees as needed

Ensures that Analyst(s) supporting their accounts know and understand the systems, operational processes, and product pricing strategies for each respective customer segment to facilitate the development of effective proposals and contracts

Qualification

Contract negotiationAccount managementContract analysisClient/vendor relationship managementMicrosoft ExcelMicrosoft PowerPointMicrosoft WordStrategic initiative developmentCompliance evaluationPresentation skillsCollaborationProblem-solvingLeadership

Required

Bachelor's Degree and at least two years of experience in a combination of Contracting (drafting, editing and/or negotiating a contract), Finance, Account Management, or Corporate Strategy or a High School Diploma/GED and at least 5 years of experience in a combination of Contracting (drafting, editing, and/or negotiating a contract), Finance, Account Management, or Corporate Strategy

At least two years of experience in contract analysis and development

At least two years of experience managing client/vendor relationships

Ability to work with counterparties to find common ground

Experience evaluating information to determine compliance with standards, laws, and regulations

Experience collaborating with internal and resources to develop strategies that meet department goals within budget and established timelines

Experience analyzing data to identify issues, trends, and exceptions that result in improvement and find solutions

Experience developing ways of accomplishing goals with little or no supervision, depending on oneself to complete objectives and determining when escalation of issues is necessary

Experience developing strategic initiatives which align with business goals and budget

Experience developing and delivering presentations to various audience levels within an organization

Advanced level skill in Microsoft Excel (for example: using AVERAGE function, merging and centering cells, printing centered page and/or creating a pivot table)

Advanced level skill in Microsoft PowerPoint (for example: changing picture styles, customizing animation and/or setting automatic slide timings)

Advanced level skill in Microsoft Word (for example: adding developer tab, creating a macro, formatting table style, inserting comments and/or creating a mail merge)

At least 1 year of direct leadership, indirect leadership and/or cross-functional team leadership

Willing to travel up to/at least 10% of the time for business purposes (within state and out of state)

Preferred

Knowledge of pharmacy segments - Commercial, Medicaid, and Medicare in retail

Experience in pharmacy industry in areas such as Retail, PBM, Managed Care, Mail Service, and Specialty Pharmacy

Company

Walgreens

Glassdoor3.1

Walgreens is a pharmacy, health, and wellness service center that offers trained infusion nurses and pharmacists to treat patients. It is a sub-organization of Walgreens Boots Alliance.

Founded in 1901

Deerfield, Illinois, USA

10001+ employees