IT Service Desk Analyst jobs in United States
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Roswell Park Comprehensive Cancer Center · 1 month ago

IT Service Desk Analyst

Roswell Park Cancer Institute is a comprehensive cancer center focused on providing high-quality patient care. They are seeking an IT Service Desk Analyst to deliver customer service and troubleshoot issues for their end-user community.

Responsibilities

Provides customer service to our end-user community
Gathers pertinent information to aid in troubleshooting reported issues
Triages same within scope of expected skill set and knowledge

Qualification

Customer ServiceComputer Science DegreeTechnical TroubleshootingCommunication SkillsTeamwork

Required

Bachelor's degree in Computer Science or a related field
Associate's degree in Computer Science or a related field, including at least one (1) semester of an Roswell Park-approved internship in Information Technology
Associate's degree and the equivalent of two (2) years of full-time customer service experience
High School diploma or High School Equivalency diploma and the equivalent of four (4) years of full-time customer service experience
Required degrees must have been granted by an accredited college or university or one recognized by Roswell Park Comprehensive Cancer Center as following acceptable educational practices

Company

Roswell Park Comprehensive Cancer Center

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Welcome to Roswell Park Comprehensive Cancer Center, America's first cancer center founded in 1898 by Dr. Roswell Park.

H1B Sponsorship

Roswell Park Comprehensive Cancer Center has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (1)

Funding

Current Stage
Late Stage

Leadership Team

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David Hohn
CEO Emeritus
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Paul Visco
VP/ CTO - Chief Technology Officer
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Company data provided by crunchbase