Drybar · 2 months ago
Shift Lead / Key Holder
202 Colorado St.
Full-time
Onsite
Entry, Mid Level
1+ years expDrybar is a growing movement specializing in blowouts with over 125 shops across multiple markets. They are seeking a Shift Lead to manage daily operations, guide the team, and ensure exceptional customer service in a fast-paced environment.
E-CommerceInternetRetail
Responsibilities
Be the go-to leader on shift—guiding the team and keeping the shop energy high from check-in to checkout
Manage the daily flow—assigning clients to Stylists, organizing breaks, and keeping everyone in sync
Train new front desk team members (aka Bartenders) on all things Drybar, from our 10 Core Values to our systems and service standards
Monitor and maintain inventory, place orders when needed, and keep the shop stocked and looking fabulous
Help uphold company policies and safety regulations, and flag any concerns to Shop or District Managers
Create a positive, solution-focused environment and model Drybar’s commitment to excellence
Support the front desk by providing Pipeline info and staying current on promotions and merch
May assist with admin tasks and step into the Bartender or Stylist role as needed (if licensed & trained)
Qualification
Required
High school diploma or equivalent
1+ year of experience in a fast-paced retail, beauty, restaurant, or hospitality setting
Proven leadership ability—you've led a shift, trained teammates, or managed operations before
Passion for customer service and a people-first mindset
Understanding of inventory and basic loss prevention practices
Excellent time management—you know how to prioritize and delegate like a boss
A team player with stellar communication and problem-solving skills
Motivated, upbeat, and reliable—you bring the good vibes every day
Willing to undergo background checks as required by law
Preferred
A current cosmetology license is a plus (but not required)
Benefits
Dental
Free Services
Medical
Paid Time Off
Retail Discounts
Vision
Company
Drybar
Drybar is a retail chain exclusively for blow-drying hair for a reduced price compared to traditional salons.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
$48.5MKey Investors
SPK CapitalCastanea
2019-12-19Acquired
2016-06-27Private Equity
2014-06-27Series Unknown· $20M
Leadership Team
Cameron Webb
Founder + Creative Director
Recent News
Global Cosmetics News
2025-12-22
Company data provided by crunchbase