Account Manager - Specialty Retail jobs in United States
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PopSockets · 1 month ago

Account Manager - Specialty Retail

PopSockets is a global digital-lifestyle company that sells empowering and fun products to improve people's digital lives. They are seeking a highly driven and detail-oriented Account Manager to manage and grow their Specialty Channel portfolio, focusing on nurturing client relationships and driving long-term revenue growth.

Manufacturing

Responsibilities

Serve as the primary owner for all Specialty Retail accounts, including department stores, pop culture retailers, book/toy chains, and promo/closeout buyers
Build and maintain strong relationships across buying, planning, supply chain, and marketing teams
Develop joint business plans (JBPs) and quarterly/seasonal strategies tailored to each retailer’s unique format and shopper base
Own revenue forecasting, opportunity sizing, and performance analysis for each account
Drive new distribution expansion opportunities across categories and sub-classifications
Manage seasonal pitches, category reviews, product previews, and promotional negotiations
Identify white-space opportunities for limited editions, fandom tie-ins, or exclusive product collaborations
Manage external partners, including outside sales agencies and promotional suppliers to unlock growth opportunities
Ensure flawless item setup, content accuracy, packaging readiness, and in-store merchandising execution in collaboration with Sales Operations and Marketing
Track inventory levels, replenishment performance, and sell-through trends; proactively address risks ranging from stock-outs to slow-moving SKUs
Manage order flow, PO accuracy, and shipping timelines across a highly varied retailer base with the support of the Sales Operations team
Manage relationships with off-price and closeout partners to monetize aged inventory responsibly while protecting brand integrity
Develop sell-down strategies and timing in coordination with Finance, Planning, and Operations
Ensure compliance with channel segmentation, pricing guardrails, and distribution policies
Partner with Marketing on account-specific campaigns, retail storytelling, in-store displays, and seasonal marketing alignment
Collaborate with Product teams on line architecture, retailer exclusives, and product innovation opportunities
Work with Finance and Operations to optimize margins, freight planning, and demand forecasting accuracy
Deliver weekly, monthly, and quarterly performance updates, highlighting KPIs, risks, and growth opportunities
Leverage industry trends, pop culture/fandom insights, and competitive analysis to shape account strategies
Monitor promotional effectiveness and provide post-mortem insights to inform future planning

Qualification

Account managementRetail partnershipsSales planningMicrosoft Office SuiteCommunication skillsTeamworkSelf-starterOrganizational skills

Required

3–5+ years of experience in account management, retail partnerships, or CPG/consumer products sales
Bachelor's Degree in Business, Marketing, or equivalent work experience
Demonstrated ability to communicate, present, and influence multiple levels of an organization
Ability to manage diverse account types with different needs, calendars, and operating structures
Highly organized, proactive, and comfortable managing multiple priorities in a fast-paced environment
Must be a self-starter that shows ownership and commitment to the job
Highly versed in Microsoft Office Suite with specific emphasis in Excel & PowerPoint. Comfortable with G-Suite platform
Action-oriented and flexible mindset to drive impact in a fast-paced, rapidly changing growth environment
Sense of humor, personal integrity, and appreciation for the power of teamwork
Ability to travel domestically up to 30%

Preferred

Experience with Book/Toy/Fandom channels, Corporate Promo, and Closeout business is strongly preferred

Benefits

20% annual bonus potential

Company

PopSockets

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PopSockets designs, manufactures and sells innovative products that merge function with self-expression.

Funding

Current Stage
Growth Stage
Total Funding
$0.36M
2017-01-01Series Unknown
2014-04-28Pre Seed· $0.36M

Leadership Team

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Jiayu Lin
Chief Executive Officer
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David Barnett
Founder & Chairman of the Board
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Company data provided by crunchbase