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Dignity Health · 1 day ago

Market Director Patient Care and Quality

Phoenix, AZ

Full-time

Onsite

Lead/Staff, Director/Executive

$54.76/hr - $81.45/hr

5+ years exp

Dignity Health is a healthcare organization seeking a Market Director for Patient Care Services and Quality in Arizona. This role is responsible for leading the design and management of quality and clinical practices, overseeing an ambulatory quality team, and implementing strategies to improve patient care and safety.

Health CareHospitalMedicalNon Profit

Responsibilities

Responsible for ensuring non-provider clinical practice complies with state, national and regulatory guidelines and clinical competency assessments are completed to ensure staff’s ability to perform tasks based on clinical skills, knowledge, education and experience

Facilitates the advancement of High Reliability Organization, patient safety and infection prevention initiatives within ambulatory clinic settings

Responsible for compiling and interpreting data, preparing reports, and presenting results as requested by market,region or national leaders

Leads the market in defining opportunities for improvement identified through analyses of quality indicators and patient safety reports/trends and communicates these to appropriate leaders and committees for further decision

Responsible for leading quality teams, supporting their development, problem identification data collection, and outcomes

Responsible for leading physicians, clinic leaders, staff, and other health care professionals to improve safety and quality in the market

Works collaboratively with clinical informaticists to optimize disease registry data utilization and quality reporting

Responsible for maintaining quality management documents, files, and correspondence in an organized, confidential, and secure manner

Provides leadership, oversight and guidance to clinic leaders in support of a culture of continuous improvement and clinical excellence

Performs other duties as assigned

Complies with all policies and standards

Qualification

Quality Improvement ManagementAmbulatory Care ExperienceRegulatory Compliance KnowledgeData AnalysisPerformance Improvement MethodologiesMicrosoft Office ProficiencyLeadership SkillsCollaboration SkillsCommunication SkillsProblem-Solving Skills

Required

Bachelors of Nursing (BSN)

Five (5) years progressive management responsibility in an ambulatory care setting

Three (3) of which are related to managing an organization's quality improvement plan

Experience developing and implementing clinic, service and operational process improvement initiatives, both small and large scale

Current knowledge of regulatory requirements for ambulatory care services (e.g. state, federal, local regulations, etc.)

Registered Nurse: Arizona (RN:AZ)

Ability to use personal computer applications including Microsoft Office applications, Internet and email functions

Preferred

Masters of Nursing (MSN)

Knowledge and expertise in specific performance improvement/CQI methodologies (e.g. Six Sigma, LEAN)

Benefits

Medical/Dental/Vision Insurance (no premium option for employee benefits)

Flexible spending accounts

Matching 401(k) retirement program

Fully Funded Pension Plan

Paid Time Off (PTO)

Tuition Reimbursement

Mental Health Benefit

Employee Life Insurance

Eligible for annual incentive pay based on company performance

Relocation assistance if applicable

Dignity Health now offers an Education Benefit program for benefit-eligible employees in Arizona. This program provides debt relief and student loan assistance to help you achieve your goals. Full-time employees can receive up to $18,000 over five years, while part-time employees can receive up to $9,000.